Vicky H.
Would give zero stars if I could
Would give zero stars if I could. Absolute scam. No doubt you’ll be reading this AFTER you’ve fallen for it. Get straight on to them and ask them for a refund of the processing charge ($118). I did receive a genuine ESTA, but I have also just had an email that they are refunding the processing charge - and I should think so too. So angry that they prey on people like this!!
Response from U.S. Immigration SupportJul 13, 2025
We appreciate your feedback. We’re sorry to hear about your initial frustration, but we’re glad to know you received a valid ESTA and that your refund request was promptly handled. Customer satisfaction is our top priority, and we strive to provide clear information throughout our website. We include disclaimers and pricing details to ensure transparency and to make it clear that we are a private company, independent from any government authority.




