TD
scam
scam! they charge u a lot of money!

If you wish to cancel your application or request a refund, please email [email protected] — do not post a request on Trustpilot.Trustpilot is intended for sharing feedback about your website experience, not for handling cancellations, refunds, or support cases. Please do not include order numbers, payment details, or personal information in public reviews. Doing so may expose sensitive data, delay your refund or cancellation, and could violate credit card policies. To expedite refunds, cancellations, or the deletion of personal data, always contact [email protected] directly. U.S. Immigration Support is a private travel assistance agency specializing in Electronic Travel Authorizations for the United States. We make the application process simple, secure, and stress-free through professional review and personalized support from our team of travel experts. We welcome genuine feedback about your website experience and continuously strive to improve our service.
U.S. Immigration Support (usimmigrationsupport.com) has 219 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 169 reviews with 1 star · Clear filters
TD
scam! they charge u a lot of money!
Mrs Jennifer F.
I helped an elderly friend apply for an ESTA. At no time did it say “ we are a private company” on its website just says US immigration support. At no time does it say it’s going to charge $120. My Friend genuinely thought this was a cosher site. Do not use them. I have advised her to contact her credit card company to see if they can assist her.
Pati
I picked up my passport today and wanted to buy esta, unfortunately I came across usimmigrationsupport - I didn't notice that it wasn't the official website even though I was looking for one... I only found out after paying USD 121 (the website didn't give any information on how much I would pay). I provided all passport, address and employment details and, of course, credit card details. Does this company collect data? is it unsafe company? Did I just got scammed? I wrote to them to send my money back. waiting.. in the meantime, I reserved my passport and card... Update: Just got my money back after sending e-mail to usimmigrationsupport.
Laura
AS PER THE OTHER CUSTOMER, I DIDN'T NOTICE THAT THIS WAS A SPONSORIZED WEB SITE AND NOT THE OFFICIAL ONE, SO I FILLED ALL THE INFORMATIONS AND PAID WITH MY CREDIT CARD. ONLY AT THE END I CHECKED THE AMOUNT IN MY CREDIT CARD APPLICATION AND SAW THAY THEY CHARGED 5X THE REGULAR AMOUNT OF 21 USD. SO I WROTE THEM AN EMAIL SAYING THAT MY TRIP HAS BEEN CANCELLED AND THAT I DIDN'T NEED ANY MORE THE ESTA, AND THAT I WANTED TO BE REFUNDED. WITHIN 10 MINUTES THEY ANSWERED BACK THAT MY REQUEST WAS CORRECTLY CANCELLED AND THEY THEY WOULD HAVE REFUND MY CREDIT CARD. NOW AFTER 5 HOURS I DIDN'T RECEIVE THE MONEY BACK, I HOPE THAT IN THE FOLLOWING HOURS SOMETHING WILL HAPPEN. IN THE MEANWHILE I MADE A NEW APPLICATION IN THE OFFICIAL WEB SITE AND I AM WAITING FOR THE ESTA. THEY ARE FRAUD AND I FEEL MYSELF SO STUPID TO FALL IN THEIR GAME :-(
P. Mäkinen F.
Undeniably a scam company that collects personal information. My credit card company denied the payment. I cheked for the reason and that is the answer I got.
Kenneth W.
scam. top of google to trap unsuspecting people just trying to get a visa to go to USA. worst of the worst. do not use. get them to give you a refund.
G T.
I just fell into their trap as their website came up as 1st result when I Googled ESTA. They charged me nearly £100 for the application. Luckily, I realised it is a scam (you can say legal scam) straightaway so I went to official ESTA web to submit my application. 2 hours later I received their email saying they attempted to apply for a visa but there is already an application submitted with my passport number, and therefore, they will not charge me the fee. A moment later, my credit card shows that the money is back. PLEASE AVOID THIS WEBSITE AT ALL COST! I have also reported to Google. Google must be held accountable for these scam websites!
Martin
This website is a scam. Stay away and don't apply for a ESTA here. They charge $121 instead of $21 for and ESTA.