customer
Misleading ESTA website
This website is very misleading, it is set out to look like the official US government website and it is the first website to come up when doing a Google search, however even though it looks like the official government website, it is not! I completed the form and processed it, the ESTA charge of 21 dollars is stated but no other costs are mentioned, it was only when I received my confirmation e - mail that it was stated that a cost of 120 dollars had been charged to my account which was a complete surprise to me. I have e - mailed them to complain and have requested a reimbursement. Please do not be tricked as I was and instead use the official government website to request your ESTA.




