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Should be 0 stars
Should be 0 stars. 100% scammersI have also been scammed by this website. Never got an ESTA, took my money and no return. They have my passport, details everything! BE SUPER CAREFUL AND CALL THE POLICE.

US Immigration Document is a private online service that helps travelers prepare and submit their ESTA (Electronic System for Travel Authorization) applications quickly, accurately, and with real human support at every step.Your information is handled securely and used only to process your application, and our support team is here before, during, and after you apply. If anything isn't right, reach out to us first — we'd much rather make it right than leave you stuck.
US Immigration Document (usimmigrationdocument.org) has 121 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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S
Should be 0 stars. 100% scammersI have also been scammed by this website. Never got an ESTA, took my money and no return. They have my passport, details everything! BE SUPER CAREFUL AND CALL THE POLICE.
Annette Z.
Ich habe einen Antrag gestellt, zähneknirschend die 179 $ bezahlt und kein Visum erhalten. Auf Nachfrage wurden mir 25% des Kaufpreises angeboten. Eine Frechheit!
Silvia
Tout sur ce site est fait pour vous induire en erreur. Le prix est exorbitant, mais je n’ai pas réalisé tout de suite car je pensais que c’était une forme de « dépôt » de garantie. Ensuite j’ai demandé le remboursement de la différence (135$) je n’ai pas encore eu une réponse. Ils s’emparent de toutes les données sans aucune garantie pour le consommateur. Il faut signaler ce site aux autorités et j’attends la suite pour décider si je porterai plainte
chris D.
Just a grubby middle man charging 100x more than needed. Go straight to immigration website. $20
Angelique K.
Watch out!!! You pay far too much with this website for your esta request. It is totally not clear wat the costs are if you are on this website via google and start the process to request the esta. The cost for an esta this website finally charged on my creditcard is $178,- Never go on this website because they charge an insane price… How can we solve this problem now? And if you send an esta is this an official one?
Client
I first was a little afraid when I realised that I paid much more then with the official Site. First thought I would never get my ESTA or al false one. But finally it was ok. I received the ESTA on the next day and it was the official one. So I can say that it was very expensive but fast.
Anonymous U.
Complete scam. Do NOT use. I'm upset that I fell for it! No support to talk to. I have put in for a cancellation with them. I have advised them that if they don't cancel I will do a chargeback on my card. You might want to try this too. Update: after lots of emails with them making offers of a partial refund I got a full refund (although it came in 2 halves and I had to keep pushing). A chargeback is not what they want as it will cost them in a fee and reputation. So if you’ve fallen for it don’t give up and if all else fails do the chargeback.
Víctor Q.
DO NOT USE THIS WEBSITE They website is made to look like the official US government website. In small font letter and low contrast colour they say "Fast-Track eVisa Services. Not a Government Website" so it is hard to see. The questions are the same as in the official US government website. I completed all the information for someone else and paid the $179 USD. I didn't realize this was close to four times the real value of the ESTA. At least, I received the ESTA when I checked in the official US government with the application number, but they now have all the personal information, passport, address, etc, and the 139 USD, they earned doing absolutely nothing, for sure they are using a machine to input all the information in the US official website. I tried to submit a refund, but because they provided the service, for sure is not going to work. What seems sketchy is that the as for an "order number" in the confirmation email, and there is no such order number. I cancelled the credit card used, as they don't give me any confidence that it will not end for future scams. It seems you can request to delete all your personal information, so I will try that, hopefully it works. I hope this post will help people to only use the official US government website and prevent google to post it as first result when searching for "ESTA application".