US Fitness SupplyReviews of usfitnesssupply.com

I ordered my husband an olympic bar for his birthday in June of 2020. It has been well over 7 months and I still have not heard anything from them. I have contacted them asking for a status and they continue to say they are shipping out items from January to June orders of 2020 however they have no other status. I am unable to contact anyone over the phone because they always send me to send an email instead. I have since requested a refund two separate time and have not heard back since I requested for one. Very disappointed.

SCAM!!! Do NOT order from US fitness supply. Ordered back in April and still haven’t received order. No response from the company either. I am out $700. Buyer beware!

Ordered 9 months ago. Haven't received anything. The company wont respond to me at all. I've ben trying to cancel for months.

I ordered some weight plates back in May and was told then to expect them sometime in July or August. Fair enough, COVID delays and all that. September rolled around and I reached out to ask for an update. At that point, my spidey sense was tingling as I've seen other scam fitness supply websites popping up around the internet with inventory no-one else has. It took reaching out 3 times and when I finally did receive a reply, they said they'd refund me but they had to charge me a "restocking fee" of 5-15% PLUS 2.94% credit card fees. Luckily, my credit card company is amazing and, even though it'd been 5 months since the purchase, they quickly got me my FULL money back. I wish I'd known how many people have had similar experiences before I'd attempted to purchase. If you try with them, make sure it's a credit card with a great policy to help you in the event of never receiving your order.

These people are a scam!!!! They took all one thousand something dollars for a set-up I purchased and NEVER sent a single piece of that set-up. DONT BUY FROM HERE!!!!!!!

Absolute garbage company...if it is a real company. DO NOT ORDER FROM HERE. It's a scam. You order something and they say it takes a while. I think their scam is to make you wait and then cancel. I cancelled in July and still waiting for my refund. It is NOVEMBER. They give you the runaround how their "manager" knows about the situation and will refund it asap. They don't. They try and run out the clock on PayPal so you are stuck.

ABSOLUTELY DISGUSTED. I ordered from this company April 24th of 2020. They told me the order was Estimated to ship between 7/25/2020-8/1/2020. I waited and waited then messaged them around that time. Same response of “there was shipping delays due to the manufacturer and covid”. This has gone on until now November 12th 2020. They tell me a different response everytime that’s not computer generated but it’s still absolute bull excused and time frame. First it will be “within 3 weeks” then after 3 weeks it will be “3 more weeks”. They told me that they only give store credit due to covid as of now......There is no way this is going to go down well for this “company” if they will not give me back my money.

Absolute fraud! I waited 7 months for the equipment to arrive. I eventually canceled my order and requested a refund. It's been 2 months and no refund. Apparently my refund request has been sent to the refund department. DO NOT buy from these shiesters!