USFCR is the largest and most trusted System for Award Management (SAM) registration and renewal services company. USFCR has completed over 100,000 compliant SAM registrations for businesses and nonprofits during our 10 years in business. We also provide set-aside registrations and certifications, including women-owned, veteran-owned, HUBZone, 8(a) Business Development Program, and other federal contracting services, training, and technology.
US Federal Contractor Registration (USFCR) (usfcr.com) has 619 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
usfcr.com
Website
usfcr.com
Category
IT & Communication
Location
Clearwater, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 32% of reviews.
Latest
Most recent review: September 2026.
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What did they do that is the question ? Toby Fritz and Jacob Cummings called me daily . Trying to get me to join there web site. After them telling me and I quote " We will teach you how to make bids on the SAM.GOV site and we will Help you place bids and teach you the ins and out about government contracting . Well guess what I gave them 699.00 dollars and then good ol Toby Fritzs who blew up my phone for a week was nowhere to be found and would not take any of my calls . This is were Jacob Cummings takes over and he was not worth the phone call because he was worse than Toby Fritz. I caled and ask for toby a couple of times only to be told he has been moved to a different location.. Hopefully its a jail cell for the lying and stealing he did.. I bet if you call and ask for him he is there just not when I call.. Nothing but scammers. If I could give them 0 stars I would have wasted 700 dollars...
Response from US Federal Contractor Registration (USFCR)Jan 17, 2025
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your dissatisfaction with our service, and we take your concerns very seriously.
Our goal is to provide all our clients with the knowledge and support needed to navigate the complexities of government contracting successfully. We regret to hear that your experience did not meet your expectations or the high standards we strive to maintain. Please reach out to us, and we will make every effort to ensure your concerns are handled properly and that you receive the full value of the services you've invested in.
ST
Steven
BE CAREFUL of USFCR-- SCAM
BE CAREFUL! USFCR is an absolute SCAM! Targeting the unexpected and less knowledgeable regarding SAM.gov procedures. Don’t be fooled, SAM.gov is a free Federal Government website and APEX Accelerators is a free program that will help you with SAM.gov.
Response from US Federal Contractor Registration (USFCR)Dec 2, 2024
Hi Steven, it goes without saying that we are not a scam. We offer SAM registration assistance and a plethora of other services, if possible; we would like the opportunity to make things right. We assist people with the process so that it can be completed quickly and with peace of mind.
PA
Paul A.
Write this company off as an elaborate…
Write this company off as an elaborate scam. They do what you can do for free but we understand time is money. Their upsell game is great. They tell you everything you want to hear right up until they get your money. Then communication drops right off, time lines get blown out of the water and you will never receive a job from them. Every bit of help at this point cost even more money. We are at the 1.5 year mark waiting on certifications we were told would take 2-3 months. Each person we dealt with has blamed this on someone else in the company or the government. They got us for $8300. Save your time save your money and contact your state as they will walk you through this process for free.
Response from US Federal Contractor Registration (USFCR)Nov 20, 2024
Hello Paul, we're sorry that you feel this way towards how you were serviced. We would like the opportunity to make this right, we stayed in communication but we do apologize if the amount was not as consistent as we were getting your registrations/certifications handled. Again we apologize and hope we can have the opportunity to resolve this.
NI
Nick
Rip you off and charge you for free…
Rip you off and charge you for free services. It's a scam do not fall for their sales pitch.
Response from US Federal Contractor Registration (USFCR)May 10, 2024
Hey there Nick, we're sorry that you feel that way. The truth of it is that you can complete a SAM registration on your own for free, this is true. However; with one of our core services being "SAM Registration Assistance", it is for the people who do not have the time to read the FAR and DFARS to complete it on their own and we ensure that it is completed efficiently and quickly. So once again, we apologize and hope you can understand that we are not a scam. Have a wonderful day and I wish you the best.
OJ
Ovaltine J.
I looked into the company's services
I looked into the company's services. After which I spoke with two people at the SBA who emphatically stated that the SAM.gov and 8a process is so straightforward that paying someone to do it is a waste of resources.
Response from US Federal Contractor Registration (USFCR)Apr 9, 2024
Thank you for your feedback Ovaltine, I hear what you're saying. While some find the SAM and 8(a) processes straightforward, others look for support to navigate the complexities and save time. We're here for those who feel they need a bit more guidance or want to ensure everything is spot on. Regardless of how businesses choose to proceed, we're all about supporting their success in the federal marketplace. Thanks for sharing your thoughts, and if there’s ever anything we can help with, just let us know.
DS
Debbie S.
USFCR is THE MOST UNPROFESSIONAL…
USFCR is THE MOST UNPROFESSIONAL company in the Federal State and Local Contracting consultant space. They take no accountability in their short comings and make excuses. If I could give zero stars I would. I will say the salesman was very personable, and a few others on their team were very nice and knowledgeable in their roles, however, when it came down to it, they did not listen to my needs and what I needed for my company. They sold me a product that I do not need. I am already registered for SAM. I already have my WBENC, WOSB, SB, and SDB. Shawn Smeltz, the Vice President of USFCR, spoke to me like I and my company do not matter, as though I am unintelligent, and makes a point to let you know that losing your business does not matter, nor do your affiliate referrals matter because of their 114,000 other clients. Needless to say my refund is being processed after a week in a half of being strung along waiting for answers. The VP got his gratification by hanging up on me letting me know that I can go get services from their competitors when I asked the real and difficult questions when it came to friendly competition and how we would best handle contract writing when they have multiple clients bidding in the same space, and how they would handle referrals and if I would get the scraps of what was left if they can't help me with proposal writing because they are writing for another client on the same bid (which I respect that last part and not competing against their own clients). I needed to know how they will handle helping me with the technical questions that I needed to answer because I do need their help since part of what I had purchased was their VMS, and I needed the info ASAP. He kept telling me you have to do the training and answer them yourself. I could not get through to him that I needed his legal team to review and assure that all technical parameters were met. He keeps talking down to me to tell me go to the training and even went so low to try to reduce my integrity because I missed a voicemail the day prior when I expressed my lack of satisfaction. NOTHING WAS EXPLAINED. HOW WOULD I KNOW that I had to self-teach myself on their VMS???? HOW WOULD I KNOW THEY WILL NOT STAND BEHIND ALL OF THEIR CLIENTS when it comes to what we need to win our contracts even mutual ones when it comes to the technical components that will not impact the bones of the proposal???
I will never do business with USFCR or their affiliates. Perhaps I may be shooting myself in foot because, again, Shawn Smeltz, VP repeatedly let me know he wasn't concerned about losing me or my referrals to their company because they have 114,000 clients, but, in his terms, "I'm not trying to being rude." If you have to say that then...well, you already know you are being rude and condescending. When I asked to speak with the CEO/President of the company, he assured me that he (CEO) was not available to speak. Apparently, there is no mending the fence with this company even if I wanted to try to save a lost relationship. The only reason I would have even tried is because of trying to support associate companies competing in the same space to not impose on my business or theirs to try to reach an amicable, respectable resolution, so I can feel like my indirect money going to them via affiliates is respected and appreciated because our company WINS contacts and builds relationships. We are well respected which is proven by our hard work and dedication to what we do. Unfortunately, we have fallen victim to their lack of professionalism of USFCR and so have other companies that wish to business with because we will not affiliate with them, because like Shawn Smeltz, VP, USFCR said, "It's never going to happen."
Blows my mind they have 4 plus stars. I am glad for all of you that have had positive experiences and truly very glad they could help you. Unfortunately, this is only part of what lead me and only pieces of this horrific experience and hope no one ever experiences what I did with USFCR.
ES
Eric S.
Scam
Yes... it is a scam. They have quite a bit of criminal energy. They charged $600.00 to "help" complete a free government registration. The SAM enrollment is super easy, free, and only takes a few minutes. I had no intention of using their "service". They phished me with an official government-looking email and I wasn't paying attention. They are bottom-feeding scumbags. Even the SAM helpdesk (the official government site) said they are a phishing scam. Beware!
Response from US Federal Contractor Registration (USFCR)Apr 9, 2024
Hello Eric, we understand your frustrations and are sorry that you feel that way. We issued your refund in good faith, as our goal is to assist individuals who don't have the time or drive to read all of the FARS and DFARS in order to do the registration themselves. We wish you the best in your future endeavors.
RW
Ronald W.
SCAM! WORST EXPERIENCE EVER
***Now they “can’t find my company.”
***Now they are trying to remove my review. Amazing they can reach out after two months and I finally leave a negative review but somehow could NOT return an email during that timeframe. SCAM!!!! I don’t mind paying for services, but when I pay I expect to get what I paid for. I understand various tiers and levels of service with increasing costs, but even the base package was supposed to have us able to locate our registration. Now I’m having to do what I paid USFCR to do because they won’t respond to emails (ghosted). They created our account but didn’t list myself or my wife with any roles. This basically locks you into using their services, which is all a part of their elaborate scheme. I’m certain if I was a new customer they would reply immediately… stay away!
Response from US Federal Contractor Registration (USFCR)Nov 30, 2023
We are trying to identify your company. I do not find your information in our system to address the issue.