StyleAIReviews of usestyle.ai

Seona refunded my money in full because it barely increased my traffic and the blog posts it generates weren’t relevant. It wasn’t worth the cost for me. They took a look at my activity after 6 months of use and also determined it made very minimal difference on my site visits. I had sent several emails inquiring about this but it wasn’t until I did a TrustPilot review that they actually responded appropriately.

Update: I emailed Kyle directly and he has sorted out the refund. There was a bug preventing some users from cancelling properly. He was very apologetic about that and the support chat experience. I'm updating the review to 3 stars on that basis, but it shouldn't have happened in the first place and the technical issues with the platform still stand. Original review: Awful. SEONA didn't link to my website, despite following the troubleshooting steps. I reached out to support and was ignored, so I cancelled my week free trial within 2 days of it starting. I've since been charged a full annual subscription (somehow!) and I'm now getting canned responses from their chat support. The first response was to the wrong person. To top it off, the wordpress plugin went a bit nuts and tried changing all our meta data to incorrect things. As I couldn't link SEONA to the plugin, there was no way to stop it or change the amendments. As of writing this, they are refusing a refund, despite the fact I cancelled during the trial period.

update: Update: I am happy to say that Kyle from usestyle.ai (seona) was true to his word and not only made programming adjustments to eliminate future issues with cancelling a Seona subscription but also honored the 14-day free trial offer. All in the course of one day. I see this as a good sign for the company – they are trustworthy, willing to admit a mistake, and fast to solve a problem. original review - We wanted to try Seona and see if it could help fine tune the SEO on an existing website. It didn't take long to decide that it was not the right tool for the job. From keyword research to blog entries, the results were disappointing..... we decided to cancel before our free trial ended. That's when the real problem surfaced. It took a lot of searching to find information on cancelling. The following info is what we found... "if you would like to cancel your subscription to Seona, click on your account in the top right corner and select "Billing". Here, you will be able to cancel. This is the only way to cancel your Seona subscription." The problem is that there is no button on the top right. On another page we found a red button that said, CANCEL SUBSCRIPTION. Clicking that caused the button image to open in a new window... no links, no cancel, nothing. There is no true contact information to be found – unless you want to upgrade your subscription. We finally went to our credit card company and asked for help. Stay away from Seona. I have seen other reviews reporting similar issues