Remanns EnginesReviews of used.remanns.com

Have to agree with all the terrible reviews. One their website only display 5 star reviews and exclude all other reviews. I ordered an engine that was supposed to be an engine block and cylinder head, fine. They then tell me the part was not that at all regardless of what their website says. I ordered the part and then they called to tell me the part wasn’t correct. I’m going to complain about this company to the better business bureau. The sales associate had no knowledge of anything and mentioned he had placed my order in a queue and I could complete online… but I had to reenter all the initial information. Now I’m sitting on the phone with customer service and I don’t anticipate this will be resolved with any level of professionalism. I paid for a part and as opposed to providing that part their solution is to seek to cancel the order two weeks later.

This company is a scam. I just had to report them to my credit card company for fraud. I paid for a motor over a month ago despite being told it would only take 10 days to be delivered and every time I call in they have no idea where it is. The invoice number is 419334 in case anyone there cares to verify what I have written.

DON'T USE THIS COMPANY!! MAJOR SCAM ARTISTS, CHEATS AND LIARS!!! I ordered a used and supposedly 'Tested' automatic transmission from them in early April 2023. It arrived in early May and was damaged. I went back into their web site and filled out their application for another transmission just to verify what I saw and was told by their Sales Department. Here's my last email to them after they declared my warranty void. It is truly amazing that USED.REMANNS continues to find these transmissions with "~60K miles" on them! *Lie Number 1!* Is the approximate ('~') anywhere from 60K to infinity because the transmission I ordered in April and received in May was supposed to have approximately 60K miles on it. After the USED.REMANNS transmission installation - when cold it wouldn't move the car (in Drive/D5 or any gear) unless the engine was revved. Then it would jump into gear. The USED.REMANNS transmission would not put power to the wheels at all once the operating temperature was reached. Your company advertises that all Transmissions have been tested. **Lie Number 2!** It arrived damaged, the clutch packs burned out and NO proof it was tested prior to being shipped to my mechanic's ASE Certified repair facility. To say the very least - this is suspect. But with an overall review rating of 1.4 out of 5 and hundreds of reviews on record plus an 'F' rating from the Better Business Bureau, this should have been expected. Unfortunately I did not do the research on your disreputable company prior to ordering. Then of course USED.REMANNS refuses to honor the 12 month 12,000 mile warranty. ***Lie Number 3!*** This is because my mechanic did not specifically list the transaxle fluid cooling reservoir filter change which he did state generally on the original invoice, Quote: "REMOVED ALL DAMAGED COMPONENTS FROM TRANS PROBLY CAUSED BY SHIPPING AND SWAPPED OVER CUSTOMER SENSOR AND PARTS". Yes the filter was replaced and yes I supplied the new filter. That's why it is not listed on the invoice along with the fluids.

I purchased a used engine on Feb 27th 2023 for a 2007 Dodge charger for 3100.00. Upon shop receiving the engine noticed the engine had excessive rust and long story short, we requested for a replacement engine from warranty. Everything took forever and they aren’t very transparent. They give you the runaround a lot. So fast forward to June finally talked to someone in warranty and confirmed engine was back at their warehouse a month later because engine was picked up in early May. I was told the engine did not pass inspection and that I would be getting a refund as they did not have an available replacement engine. They would not confirm amount being refunded or offer a refund receipt at all. I look on my credit card activity and notice that they only refunded me 1435.00 out of 3100.00, so upset that people will literally rob u and not feel bad. I filed a dispute with my bank for the remainder 1665.00 they owe me. Will keep ya’ll posted. Wish me luck and do not buy from these guys. No empathy or remorse and will lie to u about everything.. beware Update July 15,2023 I filed a dispute as I was only refunded 1435.00 out of 3100.00 I paid. I lost the dispute because they lied. When I returned the engine I was told the engine did not pass inspection and they did not have a replacement engine to send me so they would refund me my money. They told my bank they may I returned the engine because I didn’t want it which is not true I returned it because it had excessive rust. Also don’t use synchrony bank they won’t help you and side with the criminals.

Bought an engine for a 2016 Jeep Compass that was supposed to only have 13,000 miles on it. During install we found exhaust manifold bolt holes had been drilled and tapped, the vvt solenoids were clogged and not working properly and had to be replaced and it had a head gasket issue leaking into cylinder 2 causing a missfire on every cold start and of course consuming coolant. I called twice over a 2 week period everytime I was told I would receive a call from a supervisor and I never did. Everytime they said they would transfer me to one, the call was disconnected instead. I am goign to file a complaint with BBB and dispute the charge on my credit card. I asked how the validate how many miles the engines have and they couldnt provide an answer, they wouldnt give me the vin number from the source vehicle and from what I can tell all they do is sell you the engine then go to junk yards and buy an engine from them and have the junk yard ship it straight to you without Remanns ever having seen the engine or having verifide the miles in any way. DO NOT BUY FROM HERE!!! No matter how good the deal seems....

If there were negative star ratings, I would've used the most negative. Every post on this board encapsulates to one degree or another my experience with Used remanns. What a joke of a company. Long story short, I ordered an Acura replacement engine, their site says fully tested, leak tested, etc. BS. Engine delivered in a somewhat timely fashion, but as soon as it's uncrated, there was purple RTV where the oil pan gasket was. that's odd. Leak down test straight up failed, inspection of timing belt showed that clearly this engine sat in a junkyard outside for a long time. further more, the valve timing was COMPLETELY off, buttoned back up and called warranty. "Oh, yes, we'll get that taken care of, we need pics of the heat tabs and the stock number" I provide. "Ok,sent to upper mgmt" No further contact, i follow up, "Yes, It's been forwarded to mgmt", "Ok, When can you refund my money and pick this thing up?" "We'll get you a bill of lading" Ok, more waiting, no response, I follow up again, with Art, with Allen, with anybody that answers their phone, all BS. I initiate a chargeback through my CC company. I call them again, "oh, we can't talk to you since you're disputing the charges, but don't get rid of the engine or you'll be cited for fraud". Meanwhile I get the credit on my card, so eff em. Waiting to hear what the final decision is on the credit charges, but pretty sure it's going to go my way. The reviews have provided enough evidence that they are a shady company.

Join Autoparts Rip off on Facebook, to hopeful try to get a class action lawsuit

This company (Remanns) sent quote for a motor with <98,000 backed by 5 yr/ 50,000 mile warranty for $1200. Called company and they claimed the motor was located in WI and they had completed compression check. Ordered motor and took about 4 weeks to receive. Once received, the motor appeared to be in bad shape for a motor with <98,000 miles on it. The motor was shipped from an auto salvage yard from Dallas, NC and the tag stated grade A which meant the motor had between 60,000 and 200,000 miles per their website. Decided to run carfax on the VIN and turns out the motor had 237,000 miles on it. Called Remanns and demanded a refund due to fraud which they agreed to since they falsely advertised a motor had <98,000 miles and Hooper Auto Salvage incorrectly graded the Motor as an "A" grade motor. Remanns is just an outsourcer of auto parts that doesn't know anything about the part. They are charging a premium for the 5yr/50,000 mile warranty since the same motor that was shipped from NC per the auto salvage website (Hooper Auto Salvage) was selling the same motor for $200. BEWARE of this company and do your research. Lucky for me, I never installed the motor.