UscreenReviews of uscreen.tv

Uscreen is a very straightforward system that allows you to have a fully-operating platform within just a few days. Customer support is always timely, helpful, and personalized to our needs. Special shoutout to Ashley for always going above and beyond for our account!

Francisco has great communication skills and is always willing to please the customer. Goes the distance!!! A+++

Excellent attention to communicated issues via member support chat. Platform is very nimble. Very good marketing seminars and talks available to clients to help with market growth.

Uscreen is a great company. We used another well-known OTT service for 2 years before switching to Uscreen. We were dissatisfied with the support at the other place and felt like we were treated like a little fish in a big pond. At Uscreen they are quick to respond and will do everything they can to get your problem solved quickly. They have also bent over backward to help with re-directs and customizations to the site. The owner is even willing to step in a lot of times and figure something out. They are also always adding new features and improvements. They practically beg for us to add feature requests and they "REALLY" work on them. The other company we were with was really dragging their feat with new features and wanted to charge you every time they came out with something new. Uscreen isn't perfect but it is working towards becoming better every day. I wouldn't be surprised to see them as THE leader in this space in 5-10 years.

Adam at Uscreen was extremely helpful in helping us with gathering usage data so that we can do custom report for our customer base. Look forward to working with him again in the future as our needs evolve.

Unfortunately, our salsa school has been closed for the past 12 months because of the pandemic. Thanks to Uscreen, we have been able to digitalize our classes, monetizing our VOD content and we plan to offer live events in the future. This allowed us to save the jobs in our school, and keep up the salsa spirit through these complicated times. We are extremely satisfied with the ongoing support and solutions brought to us by Uscreen team.

I engage directly with subscribers to the service we offer through Uscreen. If I ever need an answer or guidance for a customer, the Uscreen team (Francisco, in particular) is quick to reply and is thorough with their answer. There is even quicker response time when in an ongoing, active, conversation thread.

We've been using Uscreen for a few months now and i can say that so far we had no problems using the platform because it's very intuitive and if you have any questions you can contact them through the chat and they answer very fast.