We are Best in Vehicle transportation.The Carrier is required to keep you updated on the status of your shipment prior to pick-up and delivery. However, your US Car Ship Trucking Advisor remains available to you at all times to address any concerns or assist with status updates.We are shipping Bikes, Cars, SUVs, Pickup Trucks, RVs and Ships.#Carshipement #Professionalshipping #Vehicleshipment
US CAR SHIP & TRUCKING (uscarshiptrucking.com) has 227 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
uscarshiptrucking.com
Website
uscarshiptrucking.com
Category
Shipping & Logistics
Location
BAYONNE, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company is a non professionals and keep making discount for nothing>They make discount for a customer to get his car today not tomorrow then the car actually was ready for today with no problem.Keep saying like cutomer was not ready an so on.Do not use this company to transport your vehicles.
Response from US CAR SHIP & TRUCKINGJul 17, 2024
Hi Bill,
Thanks for the review.
But this is our customer's profile. If you have any complains regarding the dispatcher or Driver kindly contact us on [email protected].
Thank you!
SK
Simon K.
ok i have left 3 complaints reguarding…
ok i have left 3 complaints reguarding us auto ship reguarding them scamming me out of 225us dollars and now there saying im black mailing them what a laff i could go on and on they want to see my info on how and when and where they scammed me but ,i have the proof the funds taken from my bank account 125,00 the down payment and 100,00 to get out of there contract i know i was scammed and they know they scammed me , i will not share my bank info for the world to see ,all i wanted was my car shipped and we had a date to pick up and that never happened 3x so now they want me to produce for them my info yah right when a contract is made if the person you make the contract with does not do there job and contract is nil and void but not this company they tend to horas and beged for me to take my post down i told them pay me back or it stays up and this is black mail , stay away from this company simon
BB
Bobbie B.
The worst company ever!! DO NOT TRUST!!!
Never have I had to deal with such a horrible scammer of a company. Truly the absolute worst of the worst! Do NOT ever do business with US Car Ship Trucking LLC. This company is one of those horror stories you read about. Trust every negative review you see about them, I'm convinced every good review is them pretending to be customers.
They gave us a quote and contract to ship our vehicles from MO to AZ a couple months ago, told us it was a low quote due to booking so early. They waited till the night before pickup to more than triple the price. They said there was bad weather along the route, but when we checked the weather there were no storms that would impede the transport. (the company we hired last minute made it fine. We left the same day in an RV and had no storms along the way.)
The price went from $800 to $2700. We paid $200 up front. Simon said the $200 was the broker fee and that the new driver was being paid $2,500. I spoke with the new driver and he said he was only being paid $2,100. Which means Simon was just trying to get more money. He underpriced and tried to make more money at the last minute.
Long story short we found someone new and cancelled our service with this company. We refused to sign their change order. Simon has since harassed me with non stop calls, texts, and emails. Including fake calls from his managers. Simon threatened to take our vehicles from our new company and send us pics for proof. Taunting us that we won't know who is them or our new company. They've threatened to call the new company and tell them to cancel us, and then send us a fake text pretending to be our new company saying they are cancelling us. They tried getting more money by saying we need to pay a few hundred in cancellation fees. They've even threatened to call the police on us so they can take our vehicles. They sent me fake screenshots trying to say my new company was lying to me about the price. (they didn't even know who my current company was. They sent me an edited screenshot of the "broker board" for a company they thought was my current company. I mentioned it to my current company and they sent me the actual screenshot of that company's bid and it was different than what Simon sent me.)
Again: DO not do business with Simon Smith or with US Car Ship Trucking LLC. You will regret it!!!
***********************
UPDATE: This company offered to give me a refund on the deposited $200 IF I deleted my review. I told them I would delete it after I got the refund, only so I would get my money back. After the refund was complete I told them I was not removing my review as it was an honest experience with their company. They told me they fired Simon Smith, but I do not believe it. I have no doubt he is still employed there and probably just using another name.
After seeing their blatant lie of a response to my review, I am even MORE assured that they are a scam of a company. I never asked them for more money than what I originally paid them, I never even asked for money back. I assumed it was a loss until Simon offered the refund. They never told me their truck was broken, they told me they needed to change trucks because there was a storm in Oklahoma or New Mexico. Just one lie after another. And just like they said, I have ALL emails and texts to prove my point. Not the edited BS they will provide.
HORRIBLE EXCUSE FOR A COMPANY!! USE AT YOUR OWN RISK!! Believe ALL of the negative reviews that have been left for this company. They are liars, scammers, and all around BAD people!
I would give negative stars if I could.
Response from US CAR SHIP & TRUCKINGJun 25, 2024
Dear Bobbie Bell,
If anybody needs the proof for this customer we have Chats and emails that this customer is blackmailing us against the money, Wirte me an email if you need the proofs and I'll send you all the proof that he is lying and asking for the money. My email is [email protected].
We've refunded this customer and told her that my truck has been broke down, Not asked for more money and anything else. She is still asking me to pay her more money than the deposited amount.
We are committed to providing exceptional service and take all feedback seriously. However, we also believe in the fairness and authenticity of customer reviews. It is against our policy to offer payment in exchange for the alteration or removal of reviews. We stand by our services and the experiences we provide to our customers.
If there has been a genuine oversight or service issue on our part, we are more than willing to discuss this with you directly and find a resolution within our company policies. We encourage you to reach out to us at (904) 844-0861 so we can address any legitimate concerns you may have.
We appreciate your understanding and look forward to the opportunity to assist you further.
Sincerely,
Justin
Operational Manager
US CAR SHIP & TRUCKING LLC.
SF
ShootingStar Flag C.
Took my deposit and they were gone!!!
Took my deposit and they were gone!!!! Scammers. They wanted to charge 3 times the amount they quoted. Freaking scammers. Don't believe the reviews. It's ironic that all the positive reviews are done in the last few days after my negative review. They pay for the positive feedback. Don't waste your time and money. Move on and save the aggravating experience.
Response from US CAR SHIP & TRUCKINGJun 25, 2024
Dear Paul,
We are providing you with the refund. We are committed to providing exceptional service and take all feedback seriously. However, we also believe in the fairness and authenticity of customer reviews.
Send us your payment Method and we will refund your deposit as an goodwill gesture.
If there has been a genuine oversight or service issue on our part, we are more than willing to discuss this with you directly and find a resolution within our company policies. We encourage you to reach out to us at (551) 227-3400 so we can address any legitimate concerns you may have.
We appreciate your understanding and look forward to the opportunity to assist you further.
Sincerely,
Justin
Operational Manager
US CAR SHIP & TRUCKING LLC.
AM
Antowne M.
US Car Ship and Trucking
These reviews must be by the people who work there because none of this has been my experience. They lie about pick up times. They come up with more excuses on why they miss your pick ups. They start out motivated to get your business, but once they receive your deposit it is downhill from there. This is a PSA to stay away from this bait and switch company unless you have time and money to donate. They are liars and frauds.