We offer professional book publishing services for you to tell your story to the world. We have experts who will help you through every step of the publishing process, from writing the book's manuscript to getting the final copies printed. We are your one-stop solution because we offer a wide range of services and have worked in a lot of different industries. Our experienced team will work closely with you to make sure that every part of your book, from the cover design to the formatting and printing, is of the highest quality. Get in touch with us today.
US Books Publisher (usbookspublisher.com) has 33 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
usbookspublisher.com
Website
usbookspublisher.com
Category
Books & Magazines
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Within the last four months, I was told by this company that I would see no less than a $15,000 ROI. I have had contracts signed by Christine Daniels, and Adam Miller. This company has absolutely done deceptive practices in the marketing field of their company. They told me I was involved in an event in New York called. book Con , said that I sold out there at $35 a book but then would not produce any evidence of the fact or provide me the payment from the sales that supposedly happened. They created a website that only lasted two weeks they created social media that did not last more than two weeks. They are being looked into for fraud and conspiracy to commit fraud as well as this company being sued for breach of contracts. Do not trust this company! Run and hide if Christine Daniels or Adam Miller, call you and tell you they want to take on their project. It is a straight up scam.
KV
Kwame V.
Extremely disappointing experience
Extremely disappointing experience. If I could give this company -10 I would. Communication was poor, customer service was virtually nonexistent, and resolving concerns became unnecessarily difficult. I felt pressured to continue services after clearly stating I was no longer interested, and the company failed to handle the situation fairly or professionally.
Trust is everything in publishing. Based on my experience, I would strongly advise authors to exercise extreme caution before entrusting this company with their manuscript or money.
CL
Claudia
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
After publishing two novels on KDP, I decided to use this company to publish my third novel due to promises made. Every step along the way was a deeper journey into a nightmare that seemingly had no end. They published my novel by taking hold of my KDP account, and publishing the ready-to-go novel I handed them with a different font that managed to skew the pages horribly. They even managed to get me blocked from pre-orders on Amazon for a year.
I paid them thousands of dollars for “literary agents“ to distribute my book into bookstores across the country. They told me that they were very excited about the spectacular deal they had secured for me and that I would be receiving royalties quarterly. This was a year ago and I have not seen any data of any sort, nor have I received a single penny of royalties.
When I inquired about royalties, I was told that they couldn’t release my royalties check unless I paid them thousands of dollars for international copyright protection, stating that it was a new law that was passed in January. Nevermind that writers are protected under the Berne Convention. Unfortunately, I didn’t know that at the time and paid the money so that I could start receiving my royalty checks. When no monies were received and I couldn't get a square answer, I filed a claim with my credit card company, which US Books did not contest.
I was sold (again for thousands of dollars) space as a speaker on the historical fiction platform at the Los Angeles Times Book Fair. Unfortunately, this is something that doesn’t exist. As the book fair neared, and I inquired as to who I should contact I was informed that these spaces are NEVER sold and have ALWAYS been assigned by the LA TIMES. I was told by the company producing the book fair that this has unfortunately become a practice in recent years that scammers use. When I requested a refund from US Books, they admitted they they were in the wrong and instead of refunding me the $$$ they owed, they offered me other great deals from their company that I could take advantage of to promote my book. Needless to say, I declined their offers.
On a positive note, I can say that each, and every one of the staff that I spoke to was respectful and personable.
Unfortunately, that is not enough to make up for all the stress, money and time that I lost while dealing with this company.
Response from US Books PublisherNov 11, 2025
Hey Claudia,
Thank you for bringing your concerns to our attention. We genuinely value every piece of feedback and are committed to ensuring that each client receives the quality of service, communication, and support they were assured.
At the moment, we are conducting a verification process because, due to the increasing number of scammers and fraudulent entities using names similar to our legitimate clients, we were unable to immediately locate your information in our official database. This verification step helps us protect both our clients and our company from any potential misuse of identity.
To assist you more effectively and provide accurate support, we kindly request that you contact us directly. Please reach out to our dedicated support team or send us an email at [email protected]
so that we can:
Confirm your client profile and registration details
Review the current progress and status of your project
Address your concerns thoroughly and resolve any issues as quickly as possible
Ensure you receive the proper guidance and assistance moving forward
We sincerely appreciate your patience and cooperation during this process. We look forward to speaking with you and providing the help you need.
Warm regards,
US Books Publisher Support Team
NS
Neal S.
This was truly a one star experience
This was truly a one star experience. I signed up for with US Book Publisher in May 2024. The deal was 600 sales in 3 months. The first team I was assigned to seemed nice enough, but it turned out they were scamming customers with extra charges, were eventually fired (without telling me) and they continued contacting me long after they no longer worked for US Book Publisher. Long story short, I found out but gave them another chance. I was pissed that I was taken advantage of and scammed but recognized that as a company they had employed bad people and they were hurt also. I gave them that one. I got a new team to work with. I even reset the time frame for sales. 3 months later, nothing happening. I gave them another 3 months because I just wanted the help. Still nothing. 9 months in and I finally requested my money back but was assured they were working on something and sales would start soon. 3 months later and not a single sale. It's been one year now. An entire year and they have done nothing for my sales. Now they are difficult to contact, have not refunded me despite several requests and it's seems impossible to get a supervisor or someone in position of authority to do anything. DO NOT USE THIS COMPANY.
Update - November 2025. US Book Publisher replied here and had the nerve to make it seem like I wasn't their client and got scammed by something else. Guess what, US Book publisher, i am still your client and still have contact with you. I wo t name names for your employees privacy sake. Since my initial review, I have tried to get a refund, you refused, so I at least have been trying to get the services I paid for and that you claim i received. Where's my website? It doesn't exist. How about all the press releases? You said they were delivered but you've been unable to share them with me. I refuse to close my file until you deliver the bare minimum of service. You have not. You are a company of theives and liars.
Get this - i was told by the person in charge of my file that the reason they didn't refund me was that they had a potential order of 2000 copies, but when I asked for a refund that order fell through. That's a lie so bad I'm embarrassed they even said it. Now in their reply they try to play off like they aren't the company.
US Book Publisher has zero integrity and they do not care for their clients. DO NOT USE THIS COMPANY.
Response from US Books PublisherNov 11, 2025
Hey Neal Sollywood,
Thank you for bringing your concerns to our attention. We genuinely value every piece of feedback and are committed to ensuring that each client receives the quality of service, communication, and support they were assured.
At the moment, we are conducting a verification process because, due to the increasing number of scammers and fraudulent entities using names similar to our legitimate clients, we were unable to immediately locate your information in our official database. This verification step helps us protect both our clients and our company from any potential misuse of identity.
To assist you more effectively and provide accurate support, we kindly request that you contact us directly. Please reach out to our dedicated support team or send us an email at [email protected]
so that we can:
Confirm your client profile and registration details
Review the current progress and status of your project
Address your concerns thoroughly and resolve any issues as quickly as possible
Ensure you receive the proper guidance and assistance moving forward
We sincerely appreciate your patience and cooperation during this process. We look forward to speaking with you and providing the help you need.
Warm regards,
US Books Publisher Support Team
BM
Bob M.
Terrible communication between Staff
Terrible communication between Staff, production , time to publish! Nightmare! Stay away from this Company. They promise a lot and do Not deliver. They keep asking You the author for more $$$ ! Go get your Book finished someplace Safe and Trustworthy. Not these SCAMMERS.
Response from US Books PublisherNov 11, 2025
Hey Bob McManis,
Thank you for bringing your concerns to our attention. We genuinely value every piece of feedback and are committed to ensuring that each client receives the quality of service, communication, and support they were assured.
At the moment, we are conducting a verification process because, due to the increasing number of scammers and fraudulent entities using names similar to our legitimate clients, we were unable to immediately locate your information in our official database. This verification step helps us protect both our clients and our company from any potential misuse of identity.
To assist you more effectively and provide accurate support, we kindly request that you contact us directly. Please reach out to our dedicated support team or send us an email at [email protected]
so that we can:
Confirm your client profile and registration details
Review the current progress and status of your project
Address your concerns thoroughly and resolve any issues as quickly as possible
Ensure you receive the proper guidance and assistance moving forward
We sincerely appreciate your patience and cooperation during this process. We look forward to speaking with you and providing the help you need.
Warm regards,
US Books Publisher Support Team
DL
Debbie Lee R.
DO NOT do business with these people
DO NOT do business with these people! They are professional SCAMMERS. They did not fulfill the guarantee and DID NOT refund my money as promised.
KA
Kaylynn
Dishonest representation and extremely expensive..
Unless you want to throw away thousands of dollars, you should avoid this company. They sell you marketing packages and they tell you there's a 100% return guarantee, or they'll refund your money. They don't tell you that they're going to try to sell you on dozens of other packages, convincing you that it'll increase sales. Well, I've paid thousands, sold two books, and I know they're not going to refund me my money. And to top it off, they don't actually read any of the books they promote, and they use AI to write the articles and reviews that they charge you so much for. I could have done that myself. They're very dishonest about the services they provide, and it's been completely discouraging.
Response from US Books PublisherNov 11, 2025
Hey Kaylynn,
Thank you for bringing your concerns to our attention. We genuinely value every piece of feedback and are committed to ensuring that each client receives the quality of service, communication, and support they were assured.
At the moment, we are conducting a verification process because, due to the increasing number of scammers and fraudulent entities using names similar to our legitimate clients, we were unable to immediately locate your information in our official database. This verification step helps us protect both our clients and our company from any potential misuse of identity.
To assist you more effectively and provide accurate support, we kindly request that you contact us directly. Please reach out to our dedicated support team or send us an email at [email protected]
so that we can:
Confirm your client profile and registration details
Review the current progress and status of your project
Address your concerns thoroughly and resolve any issues as quickly as possible
Ensure you receive the proper guidance and assistance moving forward
We sincerely appreciate your patience and cooperation during this process. We look forward to speaking with you and providing the help you need.
Warm regards,
US Books Publisher Support Team
SL
Sandra L.
Beware before paying this company
Beware before paying this company. They are con artists! When I first said "Yes" to their program a fraud alert immediately came through from my credit card company. I should have paid more attention right then but I allowed the charge to go through before checking them out beyond my online inquiry and the promises they made. I found concerning reviews online of poor service, missed deadlines, lots of promises, and poor or no delivery of what was promised. I was unable to track down their office online (one review I read was from someone who had physically gone to their location and said it was an empty storage building. I contacted the Publisher within 24 hours of my purchase and asked for a refund since no services had been rendered and I had concerns with them. They refused. My so-called account manager failed to respond when I emailed him right after my purchase about details in sending them my manuscript. He never replied. In retrospect that was a good thing since they didn't have my book in hand. I was eventually shuffled around to a "manager" who tried to talk me into keeping the service on a 10-day trial and then if I still wasn't happy they would issue a refund. I said no, and simply asked for a refund. The manager was to call me the day after our first call but never called. Just all-around flakey folks! I have contested the charge with my CC company. US Books' service agreement states they will issue a refund of any unused portion of services with a written request from the buyer. I did all that and still nothing from them. Do not trust or waste your money here!
Response from US Books PublisherNov 4, 2024
Dear Sandra Lee,
Thank you for sharing your feedback. I understand your concerns and truly apologize for any frustration caused by your recent experience with us. Our goal is to ensure every client feels fully supported and confident in our services, and it’s clear we fell short of that in your case.
Please know that our team has been actively trying to reach you to discuss and address your concerns. We take all feedback seriously and would like the opportunity to clarify any misunderstandings and demonstrate our commitment to transparency and client satisfaction.
As a gesture of goodwill, we offered a trial period to allow you to evaluate our services with no further commitment if you were dissatisfied. This offer was made to ensure you had the opportunity to feel comfortable with our work, and we still wish to work with you to resolve your concerns.
At US Books Publisher, we are committed to providing dependable and high-quality publishing services. If you’re open to a conversation, we’d be happy to connect directly at your convenience. Our goal is to either meet or exceed your expectations or provide the appropriate resolution you’re seeking.
Thank you again for giving us the opportunity to address this. We look forward to connecting soon and to finding a positive way forward.
Warm regards,
Team - US Books Publisher.