Damilola C.
I ordered some products from them
I ordered some products from them, they sent me 2021 expired items. I emailed them and them and still didn't hear from them. BEWARE!!!
One stop to shop wholesale prices on hair care, skin care and health & beauty products
Usbeautybazaar (usbeautybazaar.com) has 281 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Damilola C.
I ordered some products from them, they sent me 2021 expired items. I emailed them and them and still didn't hear from them. BEWARE!!!
Netta T.
Did not receive my whole order. Emailed and followed the links that were sent. No customer service!!! They have my money & my product that is theft of product and service. I also was charged for 3 day shipping and it took 2 weeks. Such a huge disappointment.
Coco C.
If I could leave a zero star review I would. Worst customer service ever. Just atrocious. The problem I had was is when I received my order, I only received half of it with a note from them stating they would send the rest of my order later. Three weeks go by and still nothing. I emailed them(conveniently no phone number is listed on their website) I was told that they would look into it however no one ever did, since then I've sent them multiple emails and nothing. Horrible customer service, honestly I feel scammed. Oh, and this company will delete any bad reviews that you leave. So beware guys if you purchase from them you may receive half your order and to be ignored when you try to get the issue resolved. DO NOT WASTE YOUR MONEY ON THIS COMPANY there are other reputable companies to buy from.
Response from UsbeautybazaarJul 1, 2021
Dear Customer, Sorry for the inconvenience, can you please let us know your order number? It will help us to investigate this issue.
Abike
They don’t reply mail and they don’t have a phone number. Zero customer service!
Response from UsbeautybazaarJul 1, 2021
Dear customer, Can you please send us your query with order number to [email protected], it will help us to investigate and try to resolve as soon as possible
Nita S.
I ordered three bottles of Bio Claire, this is a skin lighten lotion that lighten without Hydroquinone and three bars of Bio Claire soap. I received the soap it was fine, there is not too much you can do to soap to cut corners. However the Bio Claire lotion was a different story. I was sent three bottles of pure white thick lotion without the skin lightening agent in it, the lotion was so thick it did not absorb into the skin. The product was old and when you removed the tops, there was a brown sediment on the top of each bottle, and this let me know the product was outdated, because I have thrown out unused bottle with expired expiration dates, when opened the tops of the bottles had this same brown sediment on the tops of the bottles. I called and left a message about the product and I never recieved a returned call. On the site I was allowed to leave an email about the product, was told that I would have to take a picture of the product and send it back to them, they would then forward it to another location to find out if they could return my money, this is the second time this has happened to me with USBeautyBazaar. Buyer Please be aware find another site keep your money! The Bio Claire lotion is not the original product!
Response from UsbeautybazaarJul 3, 2021
Dear customer, Please let us know your order number, it will help us to investigate and resolve your issue, please let us know which email did you use to send the queries? Need assistance, please send your email to [email protected]
Esther O.
This will be the last time I will be buying anything from this bulshit website. I order extreme glow soap for almost one week now, and it has still not been shipped. How can it be the same US and order has not been shipped for almost a week??? If you are not ready for business better not take people’s money!
Response from UsbeautybazaarJul 3, 2021
Dear customer, Your last order was on 14th December 2020 and you received package on December 16, 2020 Please find the below url for your shipment https://www.fedex.com/fedextrack/?trknbr=781384387390&trkqual=2459198000~781384387390~FX
Margaret L.
I ordered 23 items with 2 separate order numbers. When I saw the 📦 from post office I signed n received my package but when I opened it only 6 items, 17 items were missing. I have send multiple emails with the ID NUMBER and all the missing items but to no avail. They send me an email that every item has been delivered, which is a lie.please a lot of complaints about your delivery system. I am asking for justice. How can you include all items delivered when you know you put only 6 items. Where is my balance items. Please I am extremely disappointed. You are acting fraudulent. This is stealing by tricks. I need my balance items. You never reply emails and keeping people in suspense.
Response from UsbeautybazaarJul 3, 2021
Dear customer, Please let us know your order number, it will help us to investigate and resolve your issue, please let us know which email did you use to send the queries? Need assistance, please send your email to [email protected]
Tasha
I never received my order and they didn’t respond to any of my emails
Response from UsbeautybazaarMar 15, 2021
Dear Customer, Can you please let us know your order number, it will help us to find the status of your order, please send all your queries to [email protected] will try to resolve this issue as soon as possibe