USA Vein ClinicsReviews of usaveinclinics.com

IF I COULD GIVE IT 0 STARS I WOULD DO IT THIS CLINIC IS THE WORST IN DECEMBER 2022 I WENT THERE TO THE HIALEAH OFFICE TO CHECK MY SPIDERS AND THE DR WHO SAW ME IN FACT TOLD ME THAT HE WAS A VASCULAR SURGEON AND HE IS ONLY A GENERAL SURGEON. HE SAID THAT I HAD A DAMAGED VEIN AND THEY OPERATED ON BOTH LEGS THEY DID ME 3 PROCEDURES,MY NIGHTMARE BEGAN THERE IN APRIL I HAD TO GO TO THE EMERGENCY WITH A CLOT IN THE LOWER PART OF THE VEIN, MY FOOT WAS SUPER SWOLLEN AND IN A LOT OF PAIN I CALLED THEM ON MULTIPLE OCCASIONS AND THEY NEVER RETURNED MY CALLS BECAUSE THE ONE WHO TAKES CARE OF YOU IS A CALL CENTER AND YOU CAN NEVER TALK DIRECTLY TO THE DR,I WENT TO SEE A REAL VASCULAR SURGEON AND HE TOLD ME THAT AT MY AGE THEY NEVER SHOULD HAVE CLOSED MY SAPHENAL VEIN THAT THEY NEVER TOUCH THAT VEIN I WAS OPERATED ONLY TO CHARGE THE INSURANCE $18,000.00 IN THE FIRST OPERATION AND $32,000.00 IN THE SECOND AND THIRD AND EVEN AFTER THEY TOLD ME THAT THE INSURANCE COVERED EVERYTHING, THEY ARE CHARGING ME AN EXTRA HIGH SUM THIS CLINIC SHOULD NOT EXIST,THEY ARE TAKING ADVANTAGE OF PEOPLE GIVING RESULTS THAT ARE NOT,NEVER GO TO THIS CLINIC.USA Vein Clinics will be hearing a lot more from me.

If I could give less than one star I would! I started working with Dr. Greer's office in Alpharetta, GA a few years age when it was Vein Clinics of America. It was professionally run and the treatment was excellent. However, USA Vein Clinics purchased VC of A and they have messed it up big time. I had purchased a treatment package and had 2 superficial vein treatments to go on a package of 4. I had one after the new management took over. I was told they were aware of the packages and it was no problem. They did not have a knowledgable person at the front desk, and as a matter of fact they were floaters between offices. So after that visit I started receiving invoices. I made numerous calls to customer service and was told, oh we see you purchased this, no problem. But they kept coming, and I kept calling to try and get it resolved. After the last attempt 2 weeks age (when I was told they would expedite the correction), I received a notice from a collections company. Enough, I'm not jeopardizing my credit for these jokers. You win, I paid money I didn't owe just to make you go away. RUN,RUN,RUN away from this company! So sorry for Dr. Greer to be stuck with these incompetents, he was great.

Long time client of Vein Clinics of America. Had a package for 4 sclerotherapy appts. Was told USA clinics would honor. When calling to make appt, I was passed around to 4 people because no one could give me approval for my package and then was disconnected. I had to call back and was finally given an appointment. 3 months later I show up for appt - had to drive 3 hours to get there and they ask me for a payment because my package had not been approved….. it took another 30 minutes of fussing to finally get it approved. In addition no one was at front desk when I arrived, was there 10 minutes before she came out and then the hassle about my payment began. These people are rude and inconsiderate, I will not come back!

The USA Vein Clinics of Miami owes me a refund of $1000 for my visit on February 2, 2023. They made me pay the deductible that I was not supposed to pay. My health insurance company called them multiple times, and the provider agreed that the refund is due. The case went to their refund department on February 16, 2023. It has been more than 3 months, and I still haven't received my money back. I have called the billing department at least ten times over this time period. Multiple ETAs for the refund have been given, and all of them are now past due. They are now unable to tell me when the refund will be provided. What a scam! Please avoid dealing with them to save yourself a major headache in the future! P.S. And yes, I did contact that "wecare at usaclinics.com" email multiple times, and all of my messages are getting ignored.

USA Veins is horrible! Vein Clinics of America used the same call center system, but at least they did something. USA Vein call center just deflects, makes excuses or just hangs up on the customer. Try requesting your medical records and see the run around you get. I requested mine in February 2022 and still no records, but lots of excuses. Federal law states that they must provide records within 30 days of patients request, but they think they are above the law. I don’t think this company will be around for long before they are forced to close. I will be filing complaints with the Commonwealth of Virginia and various federal agencies and urged everyone to do the same. Of course USA Veins reply with the same canned email response, but still no medical records.

I will never use your services again. I was told that the Forest Lane office closed -- LIE. It is still open. I had to go to the Richardson TX office [tripling my drive time each way], only to be told by Dr. Stephen Hsu that no treatment could be done since I had blood clots in both legs -- LIE. There were no blood clots and I have moved my business to another vein company. You can than him for you losing my business. He needs to learn how to do a correct scan.

they will scam you on the copay and give you a run around, they hand you a copay bill for one amount then send you another bill for a larger amount threatening to take you to collections!

I’m an existing patient have not had a treatment in over a year bc I had a baby, wanted to get an appointment to do a touch up on my legs, I use to pay $175 for a treatment which was only available n my upper legs, man on the phone told me it would be $410 dollars I ask why was it so much more he told me that USA vein clinics merged with another company , so I guess they are more than doubling there price for what reason ??? Never going back there and going to never refer this clinic to anyone.