Jasmyn M.
Things took a little longer than…
Things took a little longer than expected due to the holiday but I received my package and am very happy with it thank you

USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
USA Service Dogs (usaservicedogs.org) has 1,723 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 45 reviews with 3 stars · Clear filters
Jasmyn M.
Things took a little longer than expected due to the holiday but I received my package and am very happy with it thank you
Mabel G.
Hi overall everything has been fine with the order just when I got on the plane they made me pay for him even though I had his service dog papers I thought he was allowed free on plane I don’t understand why they charged me for him even with his papers stating he’s allowed with no charge on plane
Response from USA Service DogsOct 18, 2018
Hello Mabel, sorry to hear about this issue. If I may ask what airline did you use? It's possible you got an agent who wasn't totally aware of the law. Additionally, international airlines are not bound by US law with respect to service dogs.
cody P.
I liked everything about the service the only thing I didn’t like was I paid like $20 extra to get a second tag for her collar and that never came in the mail. Other then that they are great.
Response from USA Service DogsOct 2, 2018
Hello Cody, I am terribly sorry that you did not receive the tag you paid for. I have applied a $20 refund to your order and we will have a new tag shipped out to you today. Thank you again for your business and sorry for the inconvenience.
Sierra
All of the products I ordered was in good condition with all the correct information. However I think the prices are too high for sonething that has no legal.
Gannon C.
The plastic sleeve for the I.D. Tag is cheap and broke on the first day I had it on Clark; of course, even though they sent me a crappy product they refused to take ownership of a faulty item, hastily turned down a replacement, and proceeded to then hang the phone up on me whilst I was mid sentence...must’ve been the end of that employee’s shift! 🤬 Other than that everything else was simply fantastic! The paperwork and the I.D. Badge look and feel great and I paid for expedited shipping and it came, on time, as expected! The process was speedy and fairly simple; they offer 2 types with 3 different packages + a doctor’s letter + many add-on items! Without adding a whole lot to it and paying for 2 day shipping I felt very, very comfortable with the pricing.
Response from USA Service DogsJun 7, 2018
Hello Gannon, I am very sorry to hear about the way our customer service agent treated you. I see your order #444627 and have already put in a request to have new ID cards and holders sent out to you. Do you remember the name of the agent you spoke to? Our agents should not be rude to customers that way, sorry again for that. Thanks, Ray