USA Service DogsUSA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
USA Service Dogs (usaservicedogs.org) has 1,723 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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William K.
I had ordered my emotional support dogs vest, ID and paperwork showing they were support dogs from you. The only bad thing I can say was that we only ended up getting one vest and not too but you did correct the issue fairly quick. Thank you!
DEBBIE N.
Ordered what I needed and received in a decent amount of time, easy peasy when I finally decided what suited us!
Stacy D.
Great experience
S S.
i’m not going to lie I was super excited to receive my package! It was a little bent up, and unfortunately I did order the wrong size vest for my pooch. Other than that it was amazing everything was sorted really neatly everything was dry which is a concern of mine since I get a lot of rain where I’m from. The cards with my dogs name on them looked amazing the picture wasn’t blurry at all it was overall really good!
Response from USA Service DogsApr 18, 2022
Hi there, We are sorry to hear that the vest was not a good fit for your pooch. Please let us know the exact size you need and we will be more than happy to mail out a replacement. You may reach us at 888-656-DOGS (3647), by email at [email protected], or through chat with one of our live representatives by clicking on the help button on the bottom right side of the website and please have your order number or registration ID number handy. Thank you and we look forward to hearing from you.
frank R.
everything was great except for the service harness was a little big for her mesurments that i mesured her for
Muranda L.
the vest is to big on my dog
Response from USA Service DogsApr 6, 2022
Hi Muranda, We ar sorry to hear that the vest was not a perfect fit. We do offer Free Exchange on Any Equipment That Doesn’t Fit Your Dog. If you ordered an item that does not fit your dog correctly, such as a vest or collar, we ask that you contact us within 14 days of receiving your product to process a free exchange. We’re happy to send out the correct size to you, we just ask that you return the incorrect sized item(s) by mail to our office. There will be no shipping or return fee charged by us within 14 days. We may charge a restocking fee to process exchanges after 14 days. When returning a vest, please make sure to return the vest patches as well or you may incur an additional charge. Please contact us at 888-656-DOGS ( 3647) to process the replacement. Thank you.
Deidre Lynn (IMN2TRAVEL, E.
Relatively easy process
Amber M.
It was very easy, quick and convenient. Only issue I have is the large harness does not fit my dog properly. I selected it based on his weight and it's WAY too small so I need to buy a replacement. Aside from that I am very happy I can have my puppy with me!
Response from USA Service DogsMar 22, 2022
Hi Amber, We are sorry to hear that the harness was not a good fit for your dog. We will be more than happy to send out the correct size to you, we just ask that you return the incorrect sized item(s) by mail to our office. Kindly contact us at at 888-656-DOGS (3647), by email at [email protected], or through chat with one of our live representatives by clicking on the help button on the bottom right side of the website and let us know what size you need as a replacement. For faster transaction, please have your order number or dog's registartion ID number ready. Thank you.
