United States Artificial Intelligence Institute (USAII)Reviews of usaii.org

The content was good but many problems: This was basically a very expensive certification which was USAII throwing a few books (PDF) at you, and saying good luck. There were 2 quick webinars with groups. I requested 1:1 time with instructors to answer questions from the materials, had to fight for it and in the end told they don't do this, and was granted only one 30min session. I asked for my detailed exam results and despite repeated requests, never received it. Found out after the fact that the certification expires quickly and that have to pay $1000 to renew (get very little for this $1000). Honestly, this seems like more of a money making operation that a group that wants to progress people with AI knowledge. Technical challenges with supplementary online courses - never resolved. Very poor support people turnaround on requests. Left me wondering why I just didn't buy a few books and save myself a lot of money.

I completed the USAII AI certification program (CAITL) with high expectations and left disappointed not in the subject matter, but in the training itself. The material is poorly organized, with no coherent learning arc. Much of it is outdated, which is a serious problem in a field that moves as fast as AI. There are no practice questions or exam prep resources, a glaring omission for a certification program. Instructions for the white paper and capstone are vague enough to be effectively useless. Most damaging: the content is largely generic. Much of it is freely available online. At this price point, that’s not acceptable. USAII has a recognizable name, and that name creates real expectations. The current program doesn’t meet them.

This organization provides relevant information on the subject of AI. However, the material covered is not sufficiently supported with supplemental subject matter content to support learning. The PDFs provided, the videos and practice test (Exam Booster) cannot be confidently used in support of passing the end of course exam. The program cost is highly inflated and the certification offered is of questionable value. Additional fees are required for exam retakes, further inflating the cost. It is recommended that those considering enrolling in this organization's program have sufficient foundational background in the subject matter first.

What is wrong with you guys? I have only expressed interest and have filled out my email address in a form to get more information. Since then, you have sent me an astonishing 14 follow up emails harassing me with the same content again and again. I have kindly asked you to stop (I wonder if "Rosalyn" does even exist), but still keep receiving the emails. Real geniuses at sales department.

Unfortunately, I enrolled in USAII.org to take an Artificial Intelligence course by paying $894.00. USAII did not post the contents of this course online so that one can know what they are paying for. Indeed, USAII does not let you find out what you will be learning until after 24 hours after your payment. It turns out, in my case, it took seventy two hours for me to find out the contents of this course. The contents are all obsolete-- more than three years old on a fast changing technological environment. After I looked at the contents, it became obvious that this course will not benefit me in any way. Even more, I am 80 years old. I asked my money back, as I felt I am being swindled to approximately $1000. USAII refused. Organizations such as Udemy give you 30 days to withdraw from the course after your enrollment for a full refund. USAII gives 24 hours!! Here is the USAII's response: "Hi Narayana, As per our policy we do a refund within 24 hours payment, unfortunately, its too late for a refund in your case. In our process, once the 24-hour window is over, we send out the payment to our vendors automatically after each registration. I’m sorry to inform you that we cannot provide you the refund." Best wishes, Olivia Customer Success Office