James B.
I received my flag order and everything…
I received my flag order and everything came as expected. One thing I did not expect was , there is no way to hook into the flag sleeve so as to affix it the two clasps on the flag pole. If I ordered the wrong flag please advise. Thank you.
Response from USA Flag Co.Aug 31, 2026
Thank you for the kind words and for letting us know about this! It sounds like there may be a mismatch between your flag's sleeve and your pole's clasp/snap hardware — happy to help sort that out. Could you reach out to our customer support team directly so we can look into your order and get you the right fit? We're at through the Contact Us page on usaflagco.com. Thanks again for your business!



