Figured'Art USAReviews of usa.figuredart.com

After I placed my order I received an email to ask if I mind that the canvas was folded, necessary for shipment to Portugal were I live. When I informed them that I do mind and asked them to cancel my order. Within 24 hours I received confirmation that they have cancelled my order and that they will refund the total amount I’ve paid.

I ordered two paintings but one of them didn’t ship to Canada. My friend is closing her condo in LA but only there for 3 days. Dean tried to direct the shipping to that address for those specific days, but sadly could not guarantee the delivery as he was not in control of that. We had several emails back and forth over several days and he responded immediately to each of my emails. I didn’t get the one painting but Dean deserves full credit for his customer service.

I am on my fourth painting and love it so very much. Making great gifts for the holidays. I had one issue and Dean was so wonderful and took care of it instantly highly recommend this wonderful company and the joy it brings you to create a masterpiece.

I had to cancel my order & Dean made the process seamlessly easy. They are quick to respond. It gave me confidence to immediately place the next order without hesitation. I am sure I will be very happy with their art/craft packages.

I accidentally ordered the wrong DMC and Dean from the support team was able to help me out and get that swapped to the correct one! The contact was super easy to figure out, and the response time was pretty quick! Definitely keeping you guys in my back pocket!

Super stoked with the experience with customer service. I purchased Paint by Numbers during covid that did not get completed. Thru Figured"Art I was able to purchase additional paint kids (as the original had dried up after 3 years) and very recently they provided the picture with numbered paints, as that had been lost for one of the two kits. Could not be happier.

I have purchased few pictures fro Figured Art. It came on time, was a good quality. Had a lot of joy working on them Result is very good

This is the first time I purchased from Figured'Art. I was short some of the diamonds. I contacted them and immediately they sent me replacements. Wonderful communications and customer service.