Figured'Art USAReviews of usa.figuredart.com

I recently had an issue with an order from Figured Art where a couple of items went missing during shipping. While it was understandably frustrating, I was incredibly impressed with the way the company handled the situation. From the moment I reached out to their customer service team, they responded quickly and professionally. They acknowledged the issue right away and reassured me that they would do everything in their power to resolve it. Within a short time, they processed replacements for the missing items and shipped them out without any additional hassle on my end. What really stood out was their clear communication throughout the whole process. I never felt like I was being left in the dark. I can’t thank Figured Art enough for their excellent customer service. It’s rare to experience such a smooth resolution, and their commitment to ensuring customer satisfaction made all the difference. I'll definitely be a returning customer! Highly recommend for anyone looking for not only great products but also outstanding customer support!

Wonderful and prompt service. There was a problem with my order and they addressed it, made it right and were responsive and supportive. Wonderful company to work with.

I've ordered several items from Figured'Art and they have all been great. I especially love their custom paint by numbers that have turned out great. there is always enough paint to give your painting a healthy layer, which I appreciate because I like the paint to be nice and thick. You will not be disappointed!

My Diamond painting arrived after two weeks. It is very beautifull, and good quality!

I want to leave this review so that others know of my experience with Figured Art USA. I had ordered several Dot Art Kits from different companies only to find that I was missing colors of beads. I found Figured Art USA , I made a list of the colors I needed and ordered them. I received them and also an email response on a color that they didn’t have. I was also asked it there were other colors I needed. They went above and beyond to meet my needs. It was truly a pleasure to have a company that cares about providing excellent customer service. I will recommend them to all.

i took the offer of buy 2 get 1 free. the 2 were shipped ahead. i contacted figured art because my third item had not arrived. they answered me promptly and my package did arrive shortly after.

Just received and looks good happy with quality And time will tell

I received my paint by number kit quickly after ordering and started on it right away. The colors are vibrant, and it’s even more beautiful in person! Working on this kit has been very relaxing for me. I did have to contact customer service for a minor issue, and the service I received from Jacel, the customer service rep, was beyond 5 stars! If you’re looking for a relaxing hobby or specifically for paint by number kits, I would highly recommend this company. So many beautiful choices and stellar customer service if you need any questions answered!