Tiara P.
Sad... Like a Slow Dying Relationship (3 Years)
Update: Daysy has reached out to me, and after some messaging, I sent in my 1.0 for a new 2.0. I’m still getting used to it and will update my review again after using it for sometime. Also I changed my original rating of 2 stars to 3 for receiving better customer support. Sad... like a slow dying relationship. When I first got my Daysy I was very happy with it. I had just started being sexually active and wasn’t interested in taking meds, hormones or getting an implant. The price for it was a bit steep for me, but at the time I figured it’d be worth it and a good investment in myself and my future. Wow was I wrong... I’ve been using my Daysy on and off for 3 years since I bought it in June of 2017 and over time it has gotten worse and worse. First issue was the cap becoming loose, (this being one of the more minor issues but still sucky for how much it cost me.) Second, was having a hard time syncing the Daysy to the old app and having to constantly take the cord in and out or turn the Daysy on again and again to get it to sync. Third, was a small crack forming on the top of my Daysy where the aux cord is taken in and out of (at first I didn’t think this was an issue but now I see it was... more on this later.) Fourth, being discoloring occurring under or on the button and not being sure why (when I called customer support about this they gave me some excuse I can’t fully remember and that I didn’t really feel justified with, knowing this cost me $302). Fifth, the new app at the time was HORRIBLE; I hated that I could no longer update the status of my period and I had issues getting data to sync (called customer support about this, and again, more excuses.) I have since just used it without the app and rely on the color of the day displayed on the Daysy itself (I can’t comment on the current update of the app because I haven’t used it.) Sixth, it started taking FOREVER to take my temperatures in the morning (when I called customer support I was given an excuse for this which really didn’t do much to help me). Also the customer service representative made it a point to say that my usage had been on and off; I understand this could be viewed as her checking to see if there was an issue with my data, but it seemed more like an implication that my issues weren’t valid because of my on and off usage, over a period of a little more than two years. And I felt a bit weird explaining that I had moments we’re I wasn’t being sexual active for some time. Seventh, the crack on top off it eventually turned to two cracks on both sides, and I’ve just recently noticed that one of the cracks has completely spread across the side of my Daysy. Eighth, it is currently acting wonky, which could be due to it now needing a new battery, but it could also be due to the crack on the side that now exposes the inside of it to outside elements. At this point, I’m positive my warranty is over and I’m stuck with a $302 disappointment. It’s sad because I’m in a committed long term relationship, and now at the moment, when I really need contraception, my Daysy is literally falling apart and failing me. This wasn’t a good investment. If I could go back in time, I would tell myself not to buy it.
Response from Usa DaysyOct 28, 2019
Hi Tiara, Thank you for updating your review. Please let us know if we can be of assistance as you and your new Daysy 2.0 get to know each other!



