Us Moving servicesReviews of usa-movingsolutions.com

USA moving is horrible. They broke my furniture's and lamps. I am missing a few boxes because they had to hold my stuff for a few weeks until my new home was available. I have left several messages and no one got back to me. Charlie from claims is a joke because he now tells me that I needed additional insurance to get my broken stuff replaced. But when i sign up with them. They did not mention this to me. He then tells me all they can give me to replace several of my things they packed that are damaged is $200. It's been weeks and he is giving me the run around and now tells me it's out of his hands and the owner is the one who is going to write the $200 check. I paid over $8,000 for my long distance move. How long does it take to give back $200 that will not cover half of the things they damage. If you can do the move yourself. Please do not use them. All they do is lie and do not stand behind their words.

Customer Service was fantastic the only issue was we had to wait an extra day for our belongings but when your stuff is on the Truck with another customers belongings it takes a little longer no worries customer service answered my worrying calls every time

Our experience was really great, the quote was spot on. What we had was packed properly & delivered safely. Easygoing crew that made the experience safe and worthwhile. Would definitely recommend to a friend.

Excellent service and customer service. Job was done effectively and very fast and professional!!

We relocated a single family home from CA to FL and had the most awful experience. I have relocated many times and this was the absolute most unprofessional company. 1) all of our boxes were purchased brand new from Home Depot and Heavy Duty. They were stacked, thrown on top of one another upon arrive with holes along the edges of 95% of the boxes were crushed and folded along the sides. Majority of our furniture was recently purchased from high end dept stores and thrown on their side, thrown on top of boxes marked as fragile, and almost ALL of our furniture was damaged. My marble table was cracked down the center, my concrete dinner table was also cracked and gouge taken out of its side. Brand new C&B sofa was torn and black along the corners. Our brand new serena and lily bed was damaged on ALL corners, brand new flat screen tv used maybe 3x was shattered (this was in a protected tv box even!!) We had 4 boxes of ceramic, glass and clay items- ALL shattered. I threw out sentimental items, expensive kitchen items, glass ware... items were falling out of boxes with holes that were perfectly packaged- i could not believe my eyes. When the door to the truck opened, my electric bike was piled on top of breakable furniture side ways and I could see through all of our boxes. It was almost as if somebody just threw our stuff onto a truck and completely neglected our items. I will be writing to all of the news stations, friends at firms and all websites reporting the negligence. On top of it we are still missing a mountain bike and a beach cruiser that we have been told every couple days is being handled and sent to us. It's been three weeks. The men would not open the truck until we paid the remaining balance in cash. The fact these companies take a full inspection of ALL inventory upon pickup and charge for every square foot of space up front, but there is no inventory taken upon arrival or accountability is fraud! We have other peoples boxes here we have asked them to pick up and they have failed to. SCAM. We paid over $7500 and am disgusted with how this business operates.

They did a excellent job get all my stuff moved in a timely fashion I will use them again great company

Well respect company hands down on time perfect price for the move quick move loved everything about this company same day service the movers and client services was perfect

One of the most reliable and honest moving companies out there. I was terrified after seeing other get scammed but they took their time, explained every single step of the way, and delivered beyond my wildest expectations. The owner even bought me lunch! Customer service is exceptional. Communication is on point. Delivery was 2 days passed what we had originally planned for BUT my moving consultant and the team prepared me for that so it was perfectly fine! I wouldn’t go with any other moving company!!!!!