Haus of Interiors USAReviews of us.hausofinteriors.com

They are a scam, I never received the lamps, do not buy It

Like other reviews, I ordered over $2500 in lighting that shows delivered, but was not. Almost impossible to get a response through email and the chatbot does not work. Absolute scam. No store front, just a fake address. **The fixtures did arrive, late...but they did arrive after Haus support got involved.

I had to email them probably 7-10 times to get a response. My order was never shipped--I paid for expedited shipping as well. They do not respond then claim they have "just been busy" their lights seem to be drop shipped from China and are poor quality as well. It took me DM'ing them on instagram to get a response. Oh, and if you look at the address they have listed, it just is some random apartment building in Miami--it's not real it's just some people scamming to drop ship lights from Alibaba. Don't waste your time or your money.

After 1 month I still do not have my order. I was told it was delayed and given some very poor excuse for the reasons but assured the order was being processed. My most recent emails requesting more information and cancellation have gone unanswered. I have now sent the case to my credit card company as a dispute

Ordered an 8 head chandelier, the fixture is quite flimsy and light weight, screw heads for the bulb covers are very LOW QUALITY, need constant adjustment and are very hard to screw in or out. Additionally, since installation about a year ago, I had to replace burnt bulbs about 9 times. The G9 bulbs keep burning out and need constant changing, probably due to the low quality of internal wiring and the fixture in general. As a result the fixture is constantly with 1-2 burnt bulbs and looks absolutely ridiculous. I have tried to contact the supplier for a solution, took 3 weeks to get a response, which was just a brush off, saying the electrical supply was to blame for these malfunctions… which by the way does not affect any of the other fixtures in the house. This was not a cheap buy, given all the factors, I’d gave this product and service 1 star, if zero was applicable it would be more appropriate. My recommendation: AVOID AT ALL COST !!!

Based in the UK. I have been waiting for over 3 weeks for the items I purchased. I have tried reaching out to them and getting brushed off with a email saying they oversold the items and are waiting on deliveries to the UK and I will have to wait 7 to 10 days. Again I have waited and yet still nothing. I have asked for a full refund but no one is getting back to me. I will report them to the appropriate authorities.

The items are overpriced AliExpress drop ship items. I ordered from Haus of Interiors website and the package was labelled with an AliExpress label

Have reached out multiple times and I’ve only had one reply to say that the item was oversold due to an inventory issue. I’ve so far waited 20 days for the order to arrive, their website quotes 3 to 12 days and now they’ve stopped replying at all. I have sent four emails that have been completely unanswered over the last 7 days , asking where my order is the last time I heard of them. They said that due to there being a sale the items are over sold, yet when you go on their website they’re still available to purchase and not been taken off-line so I feel like I’ve just been lied to,Certainly ruined my experience shopping from this brand and had had family members Reach out to me and ask me if I would recommend them as they liked the lights that I ordered they’ve since not placed an order due to my experience with this company.