CraftlyReviews of us.craftly.com

I ordered a Whiskey Smoker Kit for a friend on 08/21. The website did not indicate that the item was out of stock. I then received an email on 08/25 that the item was out of stock and will be ready to ship in mid-to-late September. As of today (8/30), there is still no indication on the website that the item is out of stock. My constructive criticism would be for Craftly to stay on top of their inventory and accurately mark items on the website as out of stock.

Didn’t keep beverage as cold as I’d like with 2 cubes which are fairly large in size.

Update: Craftly reached out to me to have my order refunded and offered to send me a free kit as an apology. I've ordered from them 2 other times with no issues, and due to their prompt response, I will likely order from them again. The glass in the package arrived shattered and the whole box had to be thrown out. I understand that this could be the shipping company and not Craftly, but Craftly should make sure to package the glass so it doesn't shatter everywhere. I am currently in communication with Craftly for a refund. FYI -- Their emails go to the Junk folder initially.