Indigeaux
Great customer service and great…
Great customer service and great quality work
At urnotinvited.com, we are changing the way people invite and celebrate. We are a video invitation startup that provides an innovative way to share special moments and make them even more memorable. We make it easy to create custom video invitations to birthday parties, weddings, and other special events. You can include personalized messages and photos to make your videos unique. Our easy-to-use platform makes creating video invitations quick and easy.We are passionate about helping people create lasting memories and make special moments even more special. We are excited to offer an affordable, convenient, and fun way to invite people to special events. So don't wait any longer, start creating your special video invitations with urnotinvited.com and make your celebration even more memorable!
Urnotinvited (urnotinvited.com) has 119 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Indigeaux
Great customer service and great quality work
Ursula W.
Beautiful invitation. Imaginative. Pleasure working with the team.
Karina G.
Thank you Urnotinvited for an amazing job! We appreciate and value the quality of your work. It took some back and forth to get exactly what we wanted, but it was worth it! G Family
Michelle A.
Great and fast service.
Marisol R.
Changed and added what I wanted with no problems! Came out exactly how i wanted. Absolutely loved it! Arrived quickly too.
Ashley G.
I was disappointed with my experience using this service. Despite waiting a long time for my order, the invitations were incorrect, and the link didn't work for my guests. To make matters worse, I was charged extra for basic customizations like wording changes. After the video, the 'URNotInvited' message played, causing confusion among my guests. I requested a refund before receiving the invitation, but was told it wasn't possible after they finally sent the incorrect link. I ended up having to purchase invitations from another company. Overall, it was a frustrating and unpleasant experience. Updated Response: You said that the customization came with no additional cost - that’s not true. I was charged an additional $25 for changing the wording. When there weren’t any specific instructions or areas to request this when I ordered the invitations. Also, there was no holiday present at the time of my order. So, I’m unsure of what you’re referring too. The issue wasn’t addressed until I asked for a refund the 3rd time. I just want the company to take accountability for all the mistakes. Even still some of the items that were promised still have the wrong wording. I’m out of almost $100 for a digital invitation I can’t use. Future buyers please be careful! I hope this feedback is helpful in making necessary changes to prevent similar issues for other customers.
Response from UrnotinvitedJul 1, 2024
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We understand your frustration and regret that our service did not meet your expectations. After carefully reviewing your order, we recognize there was a miscommunication. Initially, you requested a Quinceañera invitation but later changed it to a baby shower invitation. This significant personalization added complexity to your order, which is why we had to request a new customization at the offered price. We assure you that we NEVER charge extra for wording changes as it is our policy. We are deeply sorry for the technical issue that caused your link not to work. Although it was a holiday, we prioritized fixing this issue to ensure your invitation was delivered correctly. We are committed to improving our services and hope to have the opportunity to make things right for you in the future.
Robyn C.
Extremely pleased with the Virtual Invite made to complement my granddaughter’s upcoming Baby Shark themed birthday party. The guests really loved it, and it made it easy to promote UrnotInvited products & services. Fast, efficient, professional, user friendly, and unbeatable price. Think no further, this company has set the bar for innovative invitations.
Giselle Mangar W.
Was a very quick and smooth process. I had questions and they answered me right away. I’m very satisfied and I love my baby invitation. Everyone thought it was cute and creative.