UrlifeebikeReviews of urlifeebike.com

I purchased two electric bikes E20. One of them arrived defective: the motor doesn’t provide any assistance, making the bike completely unusable for its intended purpose. Despite the product being covered by a 1‑year warranty, the seller stopped responding and refused any form of assistance. AliExpress made things even worse: to get a refund, they asked me to return the defective bike at my own expense, promising to reimburse the shipping costs only if I chose a “cheap” logistics provider. The problem is that shipping an electric bike back costs up to 80% of the bike’s value, making the return economically absurd. In the end, I paid for a defective product and received neither support nor a refund. A truly disappointing experience. I strongly advise against buying URLIFE bikes: if something goes wrong, you will be completely abandoned.

Their product is subpar. The serial number plate wasn't where it should be so I couldn't register it for the warranty. They stated that the battery life is 40-60 miles. The round trip for work is eight miles on a flat road while peddling. It barely last three days. It's worse if I have to get something after work. There are seven gears with a six speed derailed. Sometimes the bike won't turn on after a fully charged battery. I hope this keeps others from the trap I fell into.

I bought a rear seat for my bike, it didn't arrive, so initiated refund or so I thought, it later arrived back to courier facility. to which I messaged them ot let them know and at this point im told they have not refunded yet. And won't until they get the seat back, which they have, and now they have been telling me they have refuned for the seat although my bank has not had it, pure lies they jusy want your money and ignore most emails . STAY AWAY FROM THIS COMPANY Vincecraskemonte.vm@ gmail.com if you want to actually sort this out!

So I'm updating my first feedback.Its even sine march 3rd and this company has done and nothing except take my hard working money for a completely broken 500$ ebike. To whomever reads this please TAKE MY ADVICE AND DON'T SHOP FROM THIS COMPANY OR TEMU. IF YOU DO YOU'LL BE SORRY I CAN PROVE IT. they shouldn't be allowed to sell anything what they did was wrong and it should be illegal. 500$ isn't a small loss it's huge where I come from.

Hi Just wanted to say a big thank you to urlife for their e20 bike. It's a sturdy well produced machine that has great design and street cred! ..only real downside is that its carbon steel which makes it a bit of a heavy beast..but I suppose that's why it's in this price bracket. Been well taken care of by their service team as I had problems with charging battery having left it for far too long before charging it..just remember they are in different time zone to uk

They dont comply with term and conditions and dont do the free return, they are a fraud!