DISGRUNTLED
Hired a 7 seater for important…
Hired a 7 seater for important graduation interstate trip. Took my deposit and instructed. Well over 24hrs in advance. Supplier texted me late afternoon to cancel? Something about supply mix up. I said that's not my problem and I needed the 7 seater so best they find one somewhere. 20mins before my midnight flight to. Melbourne they cancelled my booking and refunded.. I land at 10am. Have.no car for the family to get to my sons graduation. I will tell everyone I can until the day I die about this abhorrent customer treatment. Do not trust URDrive Melbourne!!!**edit. Morning of...Same vehicle is back up online showing 5k for the 4 day rental now.. not the $500 I booked. .makes you think they had the pricing wrong and simply cancelled my booking to get out of it.. pretty sure consumer law covers me for supply under the ticketed pricing..