VIRGINIA L.
This is a total scam
This is a total scam, ordered goods in December 2025, and still not received them, or a refund. Terrible service.
Urcoolest is listed under Hair Care & Styling.
Urcoolest (urcoolest.com) has 43 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

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Excellent

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Excellent
Showing 30 reviews with 1 star · Clear filters
VIRGINIA L.
This is a total scam, ordered goods in December 2025, and still not received them, or a refund. Terrible service.
RIta
Helt likt vanlig balsam, ikke noe spesiell effekt på mitt hår.
Dylan
Placed our order over a month ago. Tracking number leads to no where. The sms number has gone unanswered for weeks. Can’t rate the product, but urcoolest.com seems like a BIG SCAM!!
Sarah
Wow what a waste of money. My normal conditioner is better than this and cheaper. Will not be buying again
P G.
After 2 months, product still has not arrived. I've contacted them multiple times and the first couple of times they assured me the product had been shipped and was in transit. Now there is just no response. I've asked for a refund and no response to that either. SCAM!! Update… several days after I posted this review, they did offer and process a refund.
John P.
They don't honor refund policy, product is of very small portion,comes in a similar caprisun size pouch for $32 and works same as any other conditioner .The website reviews are fake and won't let you write one.Product took almost two weeks to ship and about a month to be delivered.This is a China product coming from overseas.
Saška
It is 3 months since ordering and i still dont have the product. I dont even have an order number. If anything changes i will update here. So far it looks like a scam. Not sure if the people who posted 5 stars are fake or 1 in 10 customers actually receives what they ordered..
Jobina T.
Beware, do not buy from this company, they are a fraud. The shipping was way off from the start, after 6 weeks I never received my order, when I contacted customer service the next day shipping was updated to delivered at 4:29 am. This was a lie as well my post office has never delivered anything at 4:29 am in my life. They don't even open until 8:00am. The company refuses to refund me. I will be opening an investigation with post office & whatever other actions I can take as this company seems to be doing this way too often. If the company does ever refund me I will take my review down so long as it remains I was not refunded.