Jenny Ann B.
POOR CUSTOMER SERVICE
I am writing another review as I had a really bad experience and to save my fellow buyers from spending money from this company. I received the product and it is not the same colour on what shown on the website. It is also hard to contact them once you ask for return. It says on their website that "All gowns are final sale, no exchanges or returns", but I noticed that they are always on sale for almost a month now. It seems like it's just the original price and showed that its on final sale so you won't be able to return the item. However, I can argue that this is not the item that I had not ordered. What I have received is totally on the darker shade. How can I even get at least my money worth if I can't return or exchange when their advertisements are fake. The quality is not even worth $150 yet all I am asking is to get the right dress color I have seen online to use as a bridesmaid dress. Now I can't even use the dress, I just wasted $150. So, save yourself trouble and just buy somewhere else and check their customer service first before buying.