Urban ModestyUrban Modesty is a premier modest fashion brand based in Brooklyn, New York, offering elegant, high-quality clothing for Muslim women and anyone who embraces modest style. Since 2013, we’ve been redefining modest fashion with chic, versatile, and contemporary designs that blend faith, fashion, and function.Shop effortlessly online or visit our boutiques in Brooklyn and Queens to explore collections that balance comfort, confidence, and sophistication — designed for the modern modest woman.Urban Modesty: If you’ve got modesty, we’ve got you covered!
Urban Modesty (urbanmodesty.com) has 488 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Excellent
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488 approved reviews, newest moderated first
Ali
I made an order and after receiving it I tried to exchange it because it didn't fit me. The instructions were not very clear on how to do it, when I tried to communicate with the customer service it took days and days before I get a reply back. I received my new order and the length of the dress is supposed to be 60 inches and I received it was 55 inches so a little bit short. Unfortunately exchanged item can't be returned again.
Yasmeen T.
Always friendly staff and all the hijabs are AMAZING quality
Imaan A.
Always great customer service! They always help a lot!!
Halima S.
The place was amazing grade selection amazing variety and the best part was the representative was emaan. see you again seeU
ZeEe
As soon as I walked in, the representative was amazing name Eman. She was great will definitely come back
Priscilla B.
I keep emailing someone about a missing order and no one is responding!
Debbie
SCAMMERS. DO NOT SUPPORT THIS COMPANY. They are very dishonest and hide behind religion. It is so sad. They do not know TRUE CUSTOMER SERVICE. They did not want to return/exchange/provide store credit for products I purchased online that didn’t fit me. I literally took the merchandise to the store the day after I received it and no help or anything was done to assist me. They stated policy was not to accept a return when I had done a return the week prior. They accused us of harassment for wanting to speak to a manager or customer service representative so that I can escalate my situation and attain assistance. Spoke to various people over the phone for a long duration of time who kept giving me the run around stating no managers are on site, a manager will call you, we understand you and want to help. In the end it was all bs and lies. They lead you on to then stop answering your calls and basically tell you to deal with your situation. “Sell your merchandise on facebook marketplace” that was their solution. So if I purchase something online (I don’t want it, size doesn’t fit, etc) and I cant return it or exchange it or get store credit, what kind of policy is this? A scammers policy. Very disrespectful business please see images attached for validation on what I stated above. Please do not support them and spread the word. I don’t want anybody else experiencing such a terrible experience with this business.
shada A.
Celine was so helpful and patient with me trying on so many dresses. I loved her customer service!