Maryam R.
Wrong dress size sent to me, then they ghosted me
Terrible experience. They sent be a size small dress when i ordered XS. I asked for help to do an exchange but they said i had to return it first and place new order myself. they provided me a label and i shipped out the return. i waited 2 weeks for the refund and got nothing. after following up with them twice and getting no response i finally decided to open a dispute w my cc company. the whole incident was strange bc they were very fast at responding initially when i reached out about the size mix up. however it seemed that after the 2 weeks of waiting when i started asking about the refund status, they stopped replying. weird, do not recommend.