Urban ModestyReviews of urbanmodesty.com

Please DO NOT spend your money/ time with this company. I purchased 2 dresses online and one was out of stock. The other came in but was 2 tight. Sizing was way off. I needed a different size for an event. No one answers your texts/ calls/ emails. And if they do, it's just a run around. It's been longer than a month and my issue still isn't resolved. They haven't given me my refund for the out of stock item. Plus I haven't gotten an exchange/ credit for the smaller item. They advised me to go through the portal to start the exchange process, but the portal isn't working. I mean, how do deal with a company like this. Customer service is almost non existant.I want to support a Muslim owned company but they are making it very hard.

صراحة كل شيء حلو ومرتبب بالاضافة الى الجودة العالية للاثواب صراحة حبييت اكثر شي لفت انتباهي هي حفاوة الاستقبال والمعاملة من طرف العاملة Thank you😍😘

A dress that I had ordered was out of stock. Inty provided such exceptional customer service with a personal touch. She contacted me by both phone call and text. She worked to find a dress to replace the out of stock item in a color that I liked and added a coordinating hijab. There was a $5 cost difference between the dresses, but she did not charge me for it. Inty went above and beyond to make sure that I was satisfied with the alternate dress. A wonderful experience.

The girl who worked there her name was Radwa she was very kind and helped me. She was patient and helped me throughly with everything.

Great customer service

As a new comer I began to search for the proper modest, classy attire. That’s when I discovered “Urban Modest”. Upon entering the store I was greeted by the customer client public relations specialist, Eman. Eman did an amazing job in her presentation to me and even helped me to properly put on my hijab. Thank you for your kindness and generosity toward me. See you again in the near future 🕊

Radwa was very helpful

I ordered an XL clearance black kimono abaya and got the XXL gray one which is too big! I tried talking to customer service and they say d it was a final sale. I’m not happy and I’ve bought many dresses and hijabs. I had a couple issues but they were resolved. I’m going to try Veiled or AAB.