Urban Bike TechReviews of urbanbiketech.com

Great service responded quickly to email I had about product before ordering

As advertised and arrived on-time. Products easily installed with provided detailed instructions. Hopefully PitLock products deter would be thieves...

Great company highly recommend. He returned my email within 24 hours. Very helpful overall.

Ordered late at night and confirmation of shipping a few hours later. Amazon can’t beat that.

October 22, 2018 - November 6, 2018, the date I finally ordered I went back and forth with Jason via email to make sure I was settled on what I wanted for my bicycle before pulling the trigger. I then decided to add on to the order later and he was able to refund what I no longer needed (before it was shipped) and bundle my second order with the first so I wouldn't have to pay extra in shipping. He always responded within a few hours when I asked a question and was just very professional overall. This is my second time buying from them, the first was in 2012. There products were good back then and I'm sure the quality will still be good when I get what I ordered.

No problems. Received exactly what I ordered — properly sized. Well packaged. Fast shipping. Very high quality kit. All stainless steel hardware, so be sure to apply anti-seize or grease to threads before tightening.

Quick shipping - correct product - works well.

I recently replaced a car with an ebike, and wanted to investigate some options for making it easier to secure. On the top of my list was the Pitlock thru-axle for my SR Suntour fork to replace the QLoc quick release thru-axle. Jason answered my many questions about the best way to secure a bike, and in the end I decided on a set of components that I know have me covered.