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Urban Bike Tech Reviews | Read Customer Reviews of urbanbiketech.com

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Urban Bike Tech

Urban Bike TechReviews of urbanbiketech.com

4.9261 reviews
Bicycles
470 Schooleys Mnt Rd , Suite 194, Hackettstown, New Jersey

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Urban Bike Tech4.9

Reviews261 About Contact

Overall score

4.9 out of 5

Excellent

Average of 261 reviews

Distribution

5★94%
4★3%
3★2%
2★0%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 704-8310
urbanbiketech.com
[email protected]
470 Schooleys Mnt Rd , Suite 194Hackettstown, NJ 07840

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About Urban Bike Tech

Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.

Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: urbanbiketech.com
Website: urbanbiketech.com
Category: Bicycles
Location: Hackettstown, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Urban Bike Tech reviews

Showing 246 reviews with 5 stars · Clear filters

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David H.
Aug 16, 2020
UBT is Great
I got speedy and helpful responses to my questions and instant service! I am very impressed with Urban Bike Tech!
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Lisa
Aug 14, 2020
Shipped and arrived quickly!
Shipped and arrived quickly!
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Martin
Aug 14, 2020
Great Service
Will buy again
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Eric
Aug 6, 2020
Amazing Customer Service
Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.
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John B.
Aug 3, 2020
Excellent service!
Excellent service!
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Marcus H.
Jul 31, 2020
Coded Pits in stack
Urban Bike Tech had the coded Pits in stock. No long wait to order them from Germany.
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John L.
Jul 31, 2020
Haven't received the packages yet but…
Haven't received the packages yet but the customer service here goes above and beyond!
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Robert S.
Jul 24, 2020
Very Professional and friendly
USPS was a problem for a minute but Urban Bike Tech made it right. Went away from the transaction feeling very good. All one can ask. I will do biz with them again.
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