Jon G.
Didn't receive my product
Didn't receive my product and they refused to issue a refund or send me a replacement. Had to take matters to my bank. No signatures or pictures to prove package arrived. Terrible customer service. Don't order from!
Response from UptopcoAug 27, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: [email protected] Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.