Caitlyn
I would give 0 stars if I could
I would give 0 stars if I could. I ordered a hat from them over 2 months ago. I emailed them several times to ask why I haven't received my hat over the couple months and got excuses - then they sent me a new tracking and said a new hat is on the way - but the new tracking number was for an order that started back in September, so it couldn't be a new hat order... 100% scammers. Be careful!
Response from UptopcoOct 20, 2026
Dear Caitlyn, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team



