UPSW Auto PartsUPSW.com is an exhaust auto parts specialist dedicated to providing quality parts and customer service at low prices.The reason our prices are so low is because there is no middle man, we keep our overhead low and we sell a high volume of catalytic converters and exhaust systems. Being in business for over 20 years, not only are we dedicated to exceeding your expectations with quality auto parts, low prices and our knowledgeable customer service, we also have large selection of catalytic converters and exhaust parts such as mufflers and resonator pipes in stock and ready to ship the same day you place your order!
UPSW Auto Parts (upsw.com) has 312 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 15 reviews with 2 stars · Clear filters
Brett H.
I ordered pipes for my Volvo, 2006 xc70, I got the pipes and muffler, but they were all dented and damaged. I need to fix my car so I’m going to keep them but I will never order from you or recommend this website to anyone else. Thanks
customer
Parts arrived on time. Fit of parts not good. Had to cut flange to get parts to bolt together. Still dealing with a leak in the exhaust connection.
customer
The product arrived damaged. Muffler flange's were bent and actual muffler had a few dents. Parts were good and usable but was disappointed they were damaged.
customer
Fitment problem on early Forester. Not enough detail in product listing. Missing parts represented as included. Excellent quality of part however.
customer
Ordered an exhaust kit that said includes muffler....no muffler! Our mechanic had to do a lot of extra work to get the tail pipes to work, making labor twice as much. I emailed about it and still no answer! I want credit for the missing muffler!!!!
customer
Item missing a gasket. Had to buy it separate. Which incurred in more expensive and time consuming. Customer service needs improvement
John A.
Although the part was claimed to be coming from my state, it apparently was shipped from one state over - not a big deal - except it took almost 2 weeks for the order to arrive! That said, the muffler system was packed appropriately and was in ok condition. My mechanic said there was an issue with one of the fittings.
Response from UPSW Auto PartsMay 28, 2019
Thank you for your order and feedback. You placed your order on Friday evening May 3rd at 9:30 PM. We processed your order on the next business day which is Monday May 6 and you received the parts on Wednesday May 8, which according to the tracking # (787101757796) was received within 2 business days. Our warehouse and distribution center are located in New Jersey and that is where your order shipped from. We also inform our customers if there's any issues with fitment, to please contact us. There might have been a discrepancy in the listing, or you entered the wrong information. Whichever the case may be, please contact us so we could correct the problem as soon as possible. It is possible that you may have confused us with another supplier, since none of the statements that you made are accurate. Thanks again for your order.
customer
Needed to return what i ordered called them and they were little to no help had to pay $68 to return the item