Upmetrics.coReviews of upmetrics.co

I am updating my previous review because, after it was published, Upmetrics contacted me and agreed to refund the last two charges, also confirming that my subscription has now been fully cancelled. I acknowledge the refund and appreciate that the company made an effort to resolve the situation. This certainly improves my opinion compared to the initial experience. That said, the most negative aspect for me was the amount of time lost trying to understand what had happened, checking transactions, contacting support, waiting for replies and finally getting the issue resolved. Nowadays, these kinds of problems have a real cost for customers, because they take time, attention and energy away from their work. I hope Upmetrics will improve the clarity of its cancellation process, renewals, confirmations and receipts, making everything easier and more transparent for users. For this reason, I am updating my rating from 1 to 3 stars. I acknowledge the refund received and the attempt to resolve the issue, while still being disappointed by the time lost and by the initial lack of clarity in the subscription management process. I do not exclude the possibility of considering Upmetrics again in the future, provided that these aspects become clearer and more reliable

I signed up last year to do a business plan for my business. I was unhappy when they automatically renewed at full price without notification. However when I approached them they did refund me although I still had to pay admin costs. So if you use it you have to be extra careful to opt out or its otherwise automatically renewed.