UpEquityReviews of upequity.com

Stuck in the centrifuge of land and promises (not met)..."(

Team was friendly, very responsive, and supportive. They made this process very smooth and a dream come true. I truly had an excellent experience.

This revue is not intended to get help not complain about your company. I bought a condo after selling my home of 32 years. Quickly I realized it was not where I wanted to be. My realtor advised me to use up equity to finance another place I liked. Time passed my place didn’t sell. I was being charged $150 a day and not sure how long b4 I was able to refinance this loan . To pay for that now I have to sell my existing place I’m guessing I may only end up with 100k after selling 2 property totaling $600.000. The first place I bought at $320k ended up finally selling it for $250k my current place I paid $260 now listed at $210. I can’t get anyone to tell me how much this loan is or the date it goes into default I’m going to end up homeless I got $60k from the first sale I can’t buy anything with that. The realtor keeps lowering the price on my current place no one is looking at it no open house. IM 60 years old thus is not what I intended I’m sure I’m waiting my time with this revue when I have no place to go home too no1 is going to help me so I’m screwed I paid off my 1st home st age 53 all set. 7 years later I’m f””cked

My family chose to work with UpEquity to purchase our new home. Initially, I was skeptical, but after speaking with their representative, I felt reassured that they would support us financially and coordinate with the lender, allowing us to focus on selling our current home and handling other important details. Their promise gave us hope, and we decided to place our trust in them. Unfortunately, communication fell short. I received constant calls from the lender due to a lack of coordination from UpEquity. When I reached out to confirm that everything was in place, the lender was hearing about UpEquity’s involvement in our home purchase for the first time. This was both surprising and frustrating, as we had trusted them to manage this aspect smoothly. As the closing date approached, I followed up with UpEquity to ensure that all necessary documents had been sent to the lender and that the wire transfer would be completed on time. I was assured that everything was on track. However, I later had to personally send the lender signed documents from my own inbox because there was nothing on file. Three days before closing, I reached out again and was told the documents had been scanned and that the transfer was still on schedule. The day before closing, the lender contacted me to confirm numbers. When I reached out to legal to verify the transfer, I discovered that the wire had never been received. UpEquity assured me that the transfer was in process and would show up on the day of closing. However, when I arrived at the closing appointment, the wire was still missing. After multiple attempts to reach UpEquity, we were finally informed that the transfer had never been made. Instead of taking responsibility, they blamed their legal team for a delay they had been aware of for days. At that point, we felt completely betrayed, misled, and deeply frustrated. Eventually, the VP of Customer Service called to apologize and assured us that the wire would be sent that same day, which it was. While I appreciate the apology, I still believe UpEquity should have done more to rectify the emotional stress and additional work we had to take on—work that was supposed to be handled as part of the services we paid for. I truly hope UpEquity takes this feedback to heart and makes significant improvements in communication and follow-through. Buying a home is already a stressful process, and no family should have to experience the level of uncertainty and last-minute scrambling that we did.

There were a couple issues I had with using upequity. First is you have 30 days to move out of your current place but that when you sign papers with upequity not when you actually close on your new house so you really only have less than 3 weeks to move, which my situation I only have a week. Secondly during my closing of my new house the amount on equity I was supposed to get was decreased and no one was informed of that and it was confirmed several times before closing the amount so at closing I had to provide another 4k or I would have not been able to close.

Hands down fantastic! My clients were super excited the process was so easy!

So far so good! We're not through the selling of my current house yet. It was so easy! I took money out of my equity and bought my new house. All I had to do was sign a few papers. I would do a Commercial for you!

Up Equity is a very friendly, honest and professional company. They explained the process well and answered all questions. I would recommend.