Uolova HairReviews of uolova.com

I would give them less than 1 star if I could. I purchased a wig and emailed them for a return the same day. Well inside of the 30 day window that I had. I paid for FedEx as they asked and sent them a copy of the tracking. Then they stopped responding and have not issued a refund and it has been almost a month. Do not purchase anything from them. If you have any problems you will not get any refund or resolution.

Ordered hair from them which I wasn’t happy with. Was told to send it back with shipping/tracking number. It’s been about 3 weeks, and I’m being ignored at this point/ it’s clear that they received the package, but I still haven’t received my refund.

If there was a negative star .. I would give that .. I ordered a wig And it didn’t have a band so I had to send it back because of that and the style wasn’t what I ordered they asked for a confirmation for tracking I sent that.. I saw that it was delivered and now when I’ve reached out for to them for the last few weeks they don’t respond so I contacted my creditor to dispute the charges!!

DO NOT I REPEAT DO NOT ORDER HAIR FROM THESE ROBBERS I ORDER A WIG FROM THEM JUNE 6 THE WIG CAME AND WENT BACK TO SENDER BECAUSE THEY CLAIMED THAT THE ADDRESS WAS WRONG BUT I KNOW FOR SURE THAT I SENT THEM THE RIGHT ADDRESS THE WIG WAS RETUNED TO THEM I HAD TO CALL THEM ABOUT IT AND WHEN I DID THEY SAID THE WIG WAS RETURNED AND THEY WOULD RESEND IT I WAITED ANOTHER WEEK NO HAIR I CALLED THEM AGAIN SPOKE WITH SOMEONE AND ASK FOR A REFUND THEY SAID THAT I WOULD BE I REFUNDED IN 24 IN HOURS ITS BEEN ANOTHER WEEK STILL NO REFUND AND NO HAIR I KEEP CALLING NO ANSWER SCAMMED DON’T ORDER FROM THEM THEY ROBBED ME AND FROM OTHER REVIEWS LIKE MINDS THEY ROBBED THEM TO SMH THIS WIG WAS FOR MY BDAY LETS ALL STOP THEM EVEN IF YOU GAVE A GOOD REVIEW BECAUSE THEY WILL GET YOU TOO I DIDNT WANT TO GIVE NO STARS BUT IT WAS THE ONLY WAY I COULD RIGHT A REVIEW. I WILL BE REPORTING THEM THE BETTER BUSINESS BUREAU THEY NEED TO BE STOPPED ASAP.

Customer service is one of the worst. Uolova hair sent me the wrong product. I reached out to customer service asking for a return mailing slip and refund or return mailing and correct product exchange. They responded with an address - that is it. What they did not provide was confirmation of refund or exchange or a return mailing label. I emailed them back several times requesting that information and they decided to ghost me. I will never use this company again. I am going to file with the Better Business Bureau and seek out consumer protections in New York.

Their hair is beautiful and does appear realistic especially the invisible lace seemless blends into your scalp but some it's extremely oversized. If you have no hair like me from cutting all of it off for a fresh start, the cap will appear bulky and you may need to get it resized to fit your head perfectly. It will be great if multiple sizes can be offered for order that way it saves the customer time and/or additional money. Other than that the hair is beautiful.

I love how natural the hair from Uolovahair looks. It blends seamlessly with my natural hair and gives me the volume and length I have always wanted.

The hair I purchased from Uolovahair is so easy to style and holds a curl perfectly. I am so impressed with the quality of the hair..