Uolova HairReviews of uolova.com

I placed order on 9/12, no tracking information can’t even get in touch with customer service. I hope it comes before my vacation. I’m about to cry. I hope I can change this rating to a 5 if my hair come

The hair came fast and it’s really soft however it shed a lot and the length was shorter than expected for 24 inches…I feel like the review on the website isn’t real because from the reviews what I expected isn't what I got.. it’s not totally bad but just not the quality I expected.

This company is horrible and is a scam. I ordered my hair in july, received it a month later. The wig was not what was advertised. I sent product back on Aug 3rd within there 30 day time frame. As of today Sep 9th I still have not received my money back. I paid through afterpay and they are no help at all. I see multiple people have complained about this company through afterpay and afterpay still have them as a customer 🤔. This company is scamming people through afterpay as well.

***Update*** It's almost October and they have had their wig and my money since 07/03/2023. WHAT DO I HAVE TO DO TO GET MY MONEY BACK? I'VE DONE MY PART. PLEASE SEND ME MY MONEY. ***Update*** I finally heard back from them, but get this. It wasn’t to apologize and issue my refund. They had the nerve to ask me to delete my reviews on Trustpilot. “Go straight to hell, Ike!” SEND ME MY MONEY It’s been over 2 months and I still have not received my refund or anything other than an auto reply to my emails. I’ve called several times and have not been able to speak with anyone.

I purchased a 20 inch body wave and O.G! I LOVE IT!...I would recommend it to anyone

I had placed an order back on July 22nd 2023. They advertise that it ships within 3-5 business days. It's now August 11th and still have not received my order. I had emailed them regarding my order. They reply with an automated email saying. Someone will reach out to me within 48hr still nothing. I sent them an email yesterday. Stating that I don't even want the wig anymore I just want a refund at this point.

I would give this company negative stars if I could! Wig does NOT at all look like what I ordered. The one sent to me is ugly and frizzy! I asked for a refund and was declined. Awful service, false advertising,& bad quality of wigs. NEVER dealing with this company again. Having cancer is bad enough, last thing I need is to go through a hassle trying to exchange an item. :(

Terrible. I somehow got subscribed to their mail list. I had sent an email requesting they remove me since the "unsubscribe here" did not work (was not a hyperlink, just text). I still receive emails from them multiple times a day. Now sent to spam but i would like to not receive emails from them point-blank. Speaks volumes on their customer service. They're unresponsive. I am still experiencing this, of course. Edit: January 4, 2024 Issue still unresolved