Ryan W.
Brutal Service - Look Elsewhere
I have 2 LG V30 phones I'd purchased from eBay (that were supposed to be unlocked, but that's a different story). I used 2 services to unlock the phones, one of them being UnlockRadar (due to trust pilots good reviews of the service). We received a working code from the other company in just over 2 hours. My wife's phone was now working. I waited patiently for my code until approximately 30 hours, when I messaged their "24/7" support. They neglected to reply. So I messaged them again, the next time at 36 hours and 20 mins (Their website states a 1-36 hour possibility for code retrieval timeframe). Again, no reply aside from an automated "we're not here" reply. Again at 46.5 hours with a screenshot from their website that states they'll reply within 12 hours. And once more at 51 hours just to let them know it had nearly been 51 hours since I ordered. By this point I was about ready to contact PayPal to get my money back. I FINALLY received my unlock code 51 hours and 15 mins after ordering. Thankfully it worked. To this day they have yet to reply to any messages. The fact that this took them way longer than they advertise and 49 hours longer than their competitor is pathetic. That's before you even consider their total lack of customer support. I would never use their service again and would recommend you look elsewhere. Terrible.