Unlockauthority.comReviews of unlockauthority.com

It took several days beyond the date in which they promised to get me an unlock code... That was merely the first issue I had; once i got the email, they do not have 24/7 customer support... Their technicians only work within typical business hours. Once you get a technician, they have to connect to your computer, which if you have an updated computer, the process becomes more difficult. I myself, have windows 10. Upon them trying to connect to my computer, i got the blue screen of doom, twice. Then they tried another avenue to connect to my lap top... Fast forward a little... The tech took a long time to respond to me up until i complained enough for them to understand that i was quite upset with them. After they discovered my rage, they started getting nicer and the responses came faster and faster. With that in mind, the process from start to finish, took 3 weeks. After i got the technician connected to my computer, that process took about 30-45 minutes... Now, once complete, i had to call my network service provider and do many extra steps after that. Mind you, I do have Metro PCS; i guess that is to be expected. However, they did in fact unlock my phone, it simply took some patience. I would probably recommend the company charge less for their services and be a little more up front on the allotment of time in which it took to unlock a phone. Perhaps if they charged less they could get more clients and thus higher more technicians in order to increase their overall performance... End result: I am happy and grateful that I was able to get my phone unlocked. And i wont be charging back my funds through the bank like i threatened. (sorry) :)

You guys delivered, but not on time. 1 to 5 days should be exactly that, not 8 days.

I guess my phone was unlocked. The tech who had to remotely unlock the phone was short with any communication, and when whatever they did they stopped being able to talk to the phone instead of trying to figure anything out they just drop the chat and ditched me. So not really sure if it worked or not.

Received unlock code within 3 days as promised. When they sent unlock code, they sent a link to instructions. The link took me to a page that said, "You must subscribe to this page to see this post" so I thought I was getting scammed. Chatted with their customer service, and they said, "Just pop another SIM card into this phone and you will be prompted for the unlock code". That is exactly what happened. Took the SIM card out of my good phone, stuck it in the phone I intended to unlock, entered the code, and it unlocked. Then I put my SIM back into my good phone and my good phone works as it always does. If the instructions link worked the first time, I would have given 5 stars.

Paid to have an iPhone x unlocked got the email saying that it was complete and it still won't accept any other SIM cards. The number to call is out of working order. I will change this rating when the phone is unlocked or I get my money back .