ryan H.
Locked idol 5
Idol 5 locked to cricket paid them to unlock and could not.
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Unlockauthority.com (unlockauthority.com) has 125 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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ryan H.
Idol 5 locked to cricket paid them to unlock and could not.
Shohel M.
"GsmPay Trading Company Ltd" is high class cheater! If you guys invest single dollar nothing will get refund from this person. This person original location from Bangladesh and Use Chinese Phone number for whatsapp, +8613926070786, and use Google voice +17025826279 for ebay classified ads locations Nevada, Las Vegas. Now he started another business SAMKEY selling from different mail address. Last week I called to ebay and explain about this person cheating when again post as classified ads in ebay as “solutions_imei” as ads. “iCloud Removal for iPhone 7 & UP Worldwide Official Service LOST/CLEAN SUPPORTED”
Michael
It didn't work. I spent over an hour and for whatever reason it didn't work. I would like a refund. The tech kept trying but on the third failed attempt he didn't respond to my chat questions
Philly Bob S.
Bogus... No code, no response after 10 days. Filed a refund with PayPal. Wrote to them after 3 days and got a mail back said 3 to 5 days. It's been 10 days now and nothing This is what I get... . Order #20306 was placed on January 16, 2019 and is currently Processing error. Code Details Samsung At&t Unlock Codes ValidationError1235751586 ,This IMEI is already available or pending in your Account #354817091406305
Annabella S.
Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.
Frank Charles D.
Took my payment and processed my money in minutes. (Jan 10TH) But my order is still in processing status. Customer service said I'd hear from them in 1 to 5 business days. it's been 7 days. Today I check the site to track my order and find out they are backed up and not taking anymore orders. Customer service has been no help. I should have listened to the reviews. $50 down the drain. Would not recommend.
randy C.
After paying it said I'd have my code in 30 to 45 minutes at most 24 hours it's going on 72 hours and nothing yet. I have sent several messages to their support and no answer. This is a scam and I am contacting my states attorney generals office and filing a class action lawsuit. I will also be filing a complaint with PayPal. Hoping to stop their ability to utilize them anymore to steal money.
Pcyeta R.
I purchased an unlock code from unlock authority and did not receive an email with a code or a response to the status of my order. I entered the receipt number given and attempted to reach them via email and did not receive any response back. I have a copy of receipt of payment and transaction completed and still no luck from the company. There website states a 24/7 service availability but they never responded. I just read the other reviews regarding this company and it appears they have a pattern of problems. I will not recommend or reuse this company. 11/15/2018 update: On 11/12/2018, I contacted the company after reporting the dispute to PayPal. The company responded and told me it takes 1-3 days or maximum 5 days to recieve my code. I didn’t hear back after that so I reached out again on 11/15/2018 to check status of order since this is now going into day 4 since Monday and day 7 since the date of purchase and cleared payment. They responded and told me that the order is still “processing” and to wait some more. I don’t understand why a company needs to lie about there services? There site promises 24/7 customer assistance but they did not do that and want me to wait an extra additional amount of time. I paid for prompt and quick service as there website advertises and still have not received my unlock code.
Response from Unlockauthority.comNov 12, 2018
Hello Pcyeta, we would like to apologize for your negative experience on our service. Can I have your order number and email address you used so we can look it up? Thank you.