Todd A.
They say 1-48 hr and it’s been a week I…
They say 1-48 hr and it’s been a week I call no one picks the phone up I would not spend my money wit this company if I was you
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Unlockauthority.com (unlockauthority.com) has 125 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Todd A.
They say 1-48 hr and it’s been a week I call no one picks the phone up I would not spend my money wit this company if I was you
Mike
Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes
Lena P.
Didn't work for me :( Using Spring Galaxy S7 with a Vodafone SIM Card from Turkey. After confusing instructions, a tech that was rude, impatient, short, and ended the chat before I can finalize things, and having to wait in the queue for another tech, I was some hours in and frustrated. The second tech was nicer, and although it still didn't work, he said it had to do with my GSM and APN settings. Now I'm searching the internet for answers. When I agreed to pay the fee, I thought it would be much easier than it was. I definitely don't recommend it to anyone before doing some research to see how successful it will be for you. I would also love a refund. A couple of suggestions for the instructions: 1) Please note that a minimum battery charge should be met before starting the process (perhaps 20%) 2) Please note that holding the "volume down +home+ power" button on galaxy phones requires the individual to hold them down for at least 3 seconds before the next page comes up. This is a simple addition that can be made to the instructions for those who have never done this before. Thanks!
Elvin A.
I have yet to receive any email with my code to unlock my Sprint phone. I called the 800 number & no one picks up.. I send an email & it's not deliverable...
Tonii P.
Payed my money over 10 days ago and sent e mails and tried calling the customer service number which is not accepting calls due to the mailbox being full. Don't waste your money! !!
Jonathan
Can't get to work or any one to get back with me to help ..phone still lock in out 45 bucks
Jeff M.
says satisfaction guaranteed or 100% money back. Asked for my money back as i could not use my phone & they said no money back. So much for 100% guarantee or your money back. Would not recommend
Response from Unlockauthority.comMar 13, 2018
Hey there, you did not notify us that you had issues with your service so, how are we supposed to give a refund.
CEZAR
I have not yet received my unlock code.