Unlockauthority.comReviews of unlockauthority.com

I DIDN´T HAVE A GOOD EXPERIENCE .IF YOU HAVE CEL PHONE BY SPRINT FOR UNLOCKED YOU DON´T HAVE SOLUCTION OF HERE,THAT IS THE POINT.

I make a big mistake to visit this site and place order here..they told me that they are able to unlock my S9 plus locked to sprint. I paid 41$ for unlock and waiting for 3 days or more but no result after that I visit their web site and connect to live chat.operator told me that their service grow up in price and that I must pay more that I paid before..What business is it?I asked for refund but operator answer me that need to wait 3-5 business days..this site and service is really bull sH.T.it is a FRAUD

I paid $90 for this service. $90. And not only is my phone still locked, but I waited for the unlock chat to connect for 30 minutes just to tell me that they couldn't find my order. I tried calling customer service and nobody answers. You can't even leave a message as it says that the inbox is full. This was and complete and utter waste of my time and if I fail to get a refund, I am reporting this site for fraud.

Complete waste of time & money. Don't even bother!

after an hour of broken poor English and directions my phone was NOT unlocked and now I'm google locked as well. Then he says oh i told you to do these...and follows that with oh you can pay to have the google lock removed... thanks for 50 bucks down the drain guys. if your deciding to use these jokers....DON'T!!! now I'm searching online to unlock the google and unlock my phone PROPERLY myself. UPDATE: 4 days later... i paid another company to bypass the frp lock, which they did in 15 min. After it was done guess what...PHONE NOT UNLOCKED!!! what a complete waist of time and money with these guys. One might think after reading my review someone would reach out to me and at least offer to make it right,... sadly no. just further proof these guys dont care about you and just want your $$$$.

I made the mistake of placing my order last Friday before reading the reviews. I was very nervous after reading the reviews but some of them did give me hope. I sent an email Monday simply asking for a status update due to timeframe quote being 1-48 hours, it is now Wednesday and I haven't even got a reply for that. I'm not sure if they are short staffed or just pick and choose who they respond to and resolve issues in a timely manner. I understand that they have to reach out to other providers and that can take time but I am a supervisor in customer service and I more than understand how business impactful lack of customer service can be. I'm not going to even bother to call the telephone number due to other reviews stating that it sends you straight to voicemail with a full inbox. I'm very concerned that I have waisted $45. I am not sure the stress of having no idea of what is going on is worth the wait. The only reason I did not choose one star is because according to the 1-48 business hours timeframe they still have around 19 hours to go but the lack of customer support has been more than stressful. Not worth it. UPDATE: it's been over 48 business hours and still no unlock code or even a response from the company. Trust the negative reviews there has been absolutely no assurance throughout this whole process. I don't even know if I'm going to receive a code.

Inconsistent customer service had me concerned that this company was a scam. Four business days passed with no contact from the company or update on the pending status (but I did receive promo codes). I called the provided number several times on different days with no response, no answering service with the company name, and no available voicemail (mailbox was frequently full). Contacted by email on day 4 to be told "order is being processed" and eventually "sent an email to the technicians for an update as soon as they respond I will give you an update." Finally heard back a few days later informing that they were unable to unlock and received a full refund. Gave one star for the successful refund however their lack of communication has left me no time to find another company to unlock my phone.

three times bought a service, and always without success