Universal YumsReviews of universalyums.com

I have had to reach out to them numerous times during my subscription due to shipment. They have no problem charging your card and then "shipping the item" aka making a label and not shipping your item out until almost 2 weeks later. This month was the last straw for my family boxes are supposed to ship out by the 15th and ours has yet to be shipped out. This box was supposed to be a going away experience for my son and us before he left for the summer but it appears we probably won't get it in time. When they respond to your question instead of trying to make it better rthey only quote their policy regardless if it's truly happening or not. My subscription is paused currently and we are debating going with a dlifferent company. There is snackcrate and quite a few other avenues for these snackboxes. Even for the 50 we spent you don't get too much, snack crate is far cheaper.

Don’t pay for expedited shipping. I paid extra for 1-3 day delivery as this was a gift. Order shipped on a Monday. I still did not have my box by Friday. I requested the expedited fee be refunded since it was not delivered between 1-3 days after shipping. Gerard who is one of the CS associates emailed me stating the 1-3 days does not include processing time nor weekends and to let him know when it’s been over 3 business days. I still did not have my order by Saturday when it shipped on Monday and some how their CS team does not understand how Monday-Friday is 5 business days. They try to do everything possible to not issue refunds even if they have to reply with answers that clearly don’t make mathematical sense.

My kids love when a box arrives, and I love that it helps expose them to different tastes and flavors, as well as a little geography lesson! Now if I can just get them to eat veggies with this much passion…

They made the process of signing up very easily. But my biggest complaint with this company is somehow Mexico got clicked as a box I'm interested in. I never wanted Mexico, I cannot handle any spicy food and most of what comes from Mexico is spicy, so I've reached out to them and told them that there was an error that was somehow made and they said that unfortunately, once you make your selections, you cannot change them. This really upset me because I do not want to pay for a box that I don't want. This is the only downfall that I see so far. And I wish they would fix that. Because we should be able to change the boxes if we want to, if they fixed that little problem, I would give 5 stars.

Most of the boxes we got were nasty. The last box I got was by far the best one. I wish I knew what ones I got so I don't get it again....b

I absolutely love receiving my box every month! Always exciting and Yummy! Wonderful traveling through my order to different countries and trying their snacks! Bet you’ll love it too!

We have made opening our monthly box a holiday! Our box comes faithfully around the same time each month. The anticipation for all the new delectables that we’ll get to try keeps us so excited! The variety of snacks that we’re able to sample is so fulfilling! Starting a subscription with Universal Yums has created a bond with my family that is priceless. We savor every minute and item!

I have a blind father. We get these wonderful boxes with all the fabulous snacks and drinks to try. I am able to read all the convenient information about the country and all about the snacks that we get to taste. It is a fabulous way to let my father taste the world while we learn about new countries. Love these boxes and we look forward to each month!