Universal YumsReviews of universalyums.com

We have been getting Universal Yums for about 5 or 6 months, we have been so pleased with this service. It has become a time for family to get together and try new things, we don't travel outside our country often so this has been a wonderful experience for us so far. We have authenticated the snacks with a few of our friends from these countries (Thailand, Germany, Poland) and they have been so excited to share childhood memories as we go through the box together, so having those experiences with at least half of the boxes we have received has been a joy. ( and it also shows me that these items are indeed authentic to that region, even if not in the state our friends lived, they were very familiar with the items, and were impressed by the choices!) I have had to reach out to cusotmer service before and it went very well, they were understanding and very helpful. It was through email and I felt my questions were answered thoroughly and professionally. I highly recommend Universal Yums to anyone on the fence about trying it!

I ordered a 3 month subscription as a gift for someone. They charged me for a fourth month and I emailed and requested it not be sent by the 3rd of the month. It was still sent and I was not refunded. I emailed again, customer service rep NIkka, sent me a link to unsubribe. There was no subscriptions listed in my account. She then responded saying I was enrolled in the "until you canel" subscription. I literally never would have signed up for that. I had to d8spute the charge through my bank after providing evidence the charge was not condoned. This rep was rude and actually gaslit me instead of providing a simple refund. It's a nightmare to work with these people.

The snacks are a very good size and it is very interesting to see what snacks are like from other countries. My family and I love trying all of them.

I bought a subscription as a gift and they did not like their box due to the variety and flavors. I contacted Universal Yums to ask to cancel and they wouldn’t let me. When I went to the website to submit feedback, my ability to submit feedback was disabled.

This would have been so cool… Until I saw the “Israel” box.. It is very disheartening especially with the current killings of Palestinians. I was really excited for this so I dug deeper and that made it even worse. Apparently there is cards included in the box which states the country was formed in 1948.. Which is the year of the Nakba where 700,000 Palestinians were violently displaced and murdered. Same thing happening now in Gaza.. I saw this on Facebook as an ad and was really excited. Not anymore.

My family and I look forward to our box every month. We get the largest box, but what I don’t want, or would like to opt out of, is receiving the games or non-food items, with the exception of the informational booklet.

I started with Universal Yums about a year ago and it has been an amazing experience. Every month I have my friends over and we do a taste test of the various snacks and rank them all. Always a day full of laughs and jokes and delicious snacks. My friends and I all love the variety and experience of going to a different country for the night. One of my favorite days every month. Good value for the price and a great experience, will be buying another year subscription soon! :) The Belgian box was my favorite but every box has brought new tasty treats into our lives. 10/10!

I love the fun information and maps and stickers. The snacks are always a nice little surprise