Universal Windows Direct Reviews | Read Customer Reviews of universalwindowsdirect.com

Universal Windows Direct Reviews | Read Customer Reviews of universalwindowsdirect.com

Universal Windows Direct reviews

Showing 249 reviews with 5 stars · Clear filters

Carol P.
Jul 8, 2024
Proactive follow up appreciation
Because of a follow up customer experience call, a service call for a minor issue was scheduled. The problem was immediately identified and corrected. Duncan was prompt, polite and professional!!
Response from Universal Windows DirectJul 8, 2024
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
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Andrea S.
Jul 5, 2024
Simply Beautiful
My home looks like a brand new home. Ryan Lily did a beautiful job. He was very courteous and cleaned up thoroughly. If I could give him more than 5 stars, I would thank you
Response from Universal Windows DirectJul 8, 2024
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
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Robert
Jul 2, 2024
Mike and Dan worked non stop and did q…
Mike and Dan worked non stop and did q fantastic job. The windows look great and you can feel the difference on these hot summer days
Response from Universal Windows DirectJul 2, 2024
Hi Robert! We are so thrilled that Mike and Dan left you satisfied with your home remodel! We are so happy that you are satisfied with your new windows as well! Please don't hesitate to reach out if you need anything! -AS
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Thomas C.
Jul 1, 2024
From consultation to installation
From consultation to installation, it was a pleasant and easy experience! The staff was very kind and products are great!
Response from Universal Windows DirectJul 2, 2024
Hello, Thomas. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -AS
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Janette P.
Jul 1, 2024
I felt valued
I had Josh Walczuk as my sales rep. I initially contacted other places for quotes, for windows and decided on Universal Direct. Quite a large difference in cost and my sales rep was not only nice, he was quite knowledgeable. Everything I asked for is what I got, nothing more and nothing less. I kind of felt bad for my installers, because whoever put up my siding obviously was clueless and went a good 6 inches over the previous windows. So these poor guys, Jake & Merrit had to come back the next day with new j channel to finish the job. Everything opens and closes with ease and they cleaned up every little thing. Although I have nothing to compare to, since I never bought windows before, they made me feel valuable to them and walked me through, why and what they were doing. Any little question asked, they responded without attitude and utmost courtesy.
Response from Universal Windows DirectJul 2, 2024
Hello, Janette! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that our team provided you with a great experience. Please don't hesitate to reach out if you need anything! -AS
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Andrea
Jun 30, 2024
Wouldn't hesitate to order from them again!
From the consultation to the installation, Windows Direct was awesome. The consultation was thorough and informative and nothing was hidden or left out. The windows came in quickly and installation happened in the blink of an eye.
Response from Universal Windows DirectJul 1, 2024
Thank you for your five-star review! ^AM
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Noree V.
Jun 27, 2024
Great Salesman
The representative(Josiah Oetjen) that came to my home was totally awesome and informative. My husband was very pleased with the information we received and getting ready to place his order.
Response from Universal Windows DirectJul 1, 2024
We are thrilled to learn Josiah was able to help bring you one step closer to improving your home! Thank you for your review! ^AM
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Tina B.
Jun 27, 2024
excellent experience from sale to…
excellent experience from sale to install! sales guy is great, install crew was wonderful. Cleaned up and worked fast!!!
Response from Universal Windows DirectJul 1, 2024
Thank you for sharing your experience and for the five-star review! ^AM
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