Universal Windows Direct Reviews | Read Customer Reviews of universalwindowsdirect.com

Universal Windows Direct Reviews | Read Customer Reviews of universalwindowsdirect.com

Universal Windows Direct reviews

Showing 30 reviews with 4 stars · Clear filters

Sarah N.
Jun 19, 2023
Great job!
Up to actually getting our windows in wasn’t great. It was a major struggle to get a hold of anyone. The actual job though was AMAZING. Grateful for the two guys who came out and did all of the work! They were friendly, kind and got the job done in a timely manner. Thanks guys!
Response from Universal Windows DirectJun 20, 2023
Sarah, we appreciate you sharing this feedback with us on your experience. We apologize for the lack of communication leading up the arrival of your new windows. We will be sure to share this information with our team to make necessary improvements going forward. We are thrilled to hear our install team provided you with such a professional experience. Thanks again for choosing Universal Windows Direct!^J
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Lisa H.
May 13, 2023
Satisfied Customers
The installers, Mike and Dan, were very efficient. They cleaned up after themselves and were polite and friendly. We are very happy with the appearance of our new windows and front door!!
Response from Universal Windows DirectMay 15, 2023
Lisa, we appreciate your feedback on this experience with our installers Mike and Dan. If you have additional feedback on how we could make this a 5-star experience for you, please contact us at [email protected] to share.^J
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Greg
Apr 25, 2023
Super Spacer.
The Super Spacer is what really brought this company to our attention. Devin was a wonderful salesman and worked closely with us to find us the best options available. Very helpful and answered all the questions we had.
Response from Universal Windows DirectApr 25, 2023
Greg, we appreciate your kind words and thrilled to hear Devin could provide you with a knowledgeable sales presentation. If you have any additional questions at this time, please don't hesitate to reach out.^J
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Joe
Apr 22, 2023
Devon Wells did a great job explaining…
Devon Wells did a great job explaining and educating. He is personable and we felt comfortable without feeling pressured.
Response from Universal Windows DirectApr 25, 2023
Joe, we are thrilled to hear Devin Wells provided you with an exceptional sales presentation. If you have any questions, please don't hesitate to reach out.^J
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Karen
Dec 3, 2022
Nick was my installer
Nick was my installer. He was very professional. He cleaned up all debris from the install both inside and out. Trim looked perfect inside and out. He finished around 530 pm. During the night there was a huge storm that brought high winds and a lot of rain. My windows are awesome! Kudos to Nick!!
Response from Universal Windows DirectDec 5, 2022
Karen, we are thrilled to hear our installer Nick provided you with such a professional experience. Thanks again for choosing us at Universal Windows Direct for your home-improvement project.^JD
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Stacy C.
Sep 27, 2022
Just purchased a new picture window
Just purchased a new picture window. The representative, Chris Strong was very nice and very informative. We are excited to get our window installed!
Response from Universal Windows DirectSep 27, 2022
Stacy, we are thrilled to hear our sales rep Chris Strong provided you with an exceptional sales presentation. Thanks for choosing us at Universal Windows Direct for your home-improvement project and if you have any questions, please don't hesitate to reach out!^JD
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