Universal Windows Direct Reviews | Read Customer Reviews of universalwindowsdirect.com

Universal Windows Direct Reviews | Read Customer Reviews of universalwindowsdirect.com

Universal Windows Direct reviews

Showing 249 reviews with 5 stars · Clear filters

Carrie B.
Oct 3, 2023
Fast and efficient install!
I would say we had some challenges in the sales process but the install crews and quality of the product made up for that! Francisco Escodaz was the crew leader for our main project. His team worked hard and cleaned up after themselves. They were efficient and very friendly while at our house.
Response from Universal Windows DirectOct 4, 2023
Hello, Carrie! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Francisco and his crew provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
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Sharyn C.
Oct 3, 2023
On time
On time. Introduced theirselfs and they were efficient and cleaned up. Windows look great
Response from Universal Windows DirectOct 12, 2023
Sharyn, we appreciate your kind words regarding your experience with our team here at Universal Windows Direct! Thanks again for choosing us for your home-improvement needs!^J
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Jan O.
Sep 21, 2023
The people representing the company…
The people representing the company were easy to talk to, kind, and thoughtful, the work was done quickly and well, and I am glad to have had them improve my home with their windows.
Response from Universal Windows DirectSep 21, 2023
Jan, we appreciate your kind words regarding our employees and the service you experienced with us! Thanks again for choosing Universal Windows Direct for your home-improvement needs.^J
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Alem A.
Sep 16, 2023
My experience with Devin Wells was…
My experience with Devin Wells was super nice. He helped me understand the difference in several types of windows. Explained in detail the pros and cons as well as pricing for each option. When we decided to move forward with universal windows he went above and beyond to give us the best price. We are happy and thankful for being able to work with him!
Response from Universal Windows DirectSep 18, 2023
Alem, we appreciate your feedback on this sales experience with us. We are thrilled to hear Devin provided you with a detailed sales presentation of our products and even more excited to hear you've chosen us for your home-improvement project! We look forward to installing your new windows!
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JOAN
Sep 15, 2023
Absolutely great experience all around
We had Matt talk to us about what would be done to put in our new windows and back doors. We were shown what the windows would look like and how they would work. One of the doors was late in arriving, but were had ZERO problems with the installation--no messes left behind and I'm very glad we'll save on energy summer and winter and my husband won't struggle with storms and screens as the seasons change!
Response from Universal Windows DirectSep 18, 2023
Joan, we are truly thrilled to hear of your outstanding experience with our team here at Universal Windows Direct! We love to hear about our team exceeding our customers' expectations from start to finish! Thanks again for choosing us for your home-improvement needs.^J
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William D.
Sep 7, 2023
My installation
They came when they said the would. There were two of them. They made sure that they would not track dirt inthe house. After that they went to work installing my windows.They worked as a team, one inside and one outside. I hardly knew that they were in my house. The were very professionable I’m the way they tagteamed the job. The took most of the day to finish, but I was very pleased at the result. I loved the finished product,and would not hesitate to call you again !!!!!
Response from Universal Windows DirectSep 8, 2023
William, we appreciate your feedback on this installation experience. We are thrilled to hear our team provided you with such an professional experience from start to finish! Thanks again for choosing Universal Windows Direct with your home-improvement project.^J
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Cynthia H.
Sep 7, 2023
Extremely pleased with the installation…
Extremely pleased with the installation of our new windows. Installer did a great job and was very thorough. The windows are beautiful and make the house look so much better.
Response from Universal Windows DirectSep 8, 2023
Hello, Cynthia. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
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Steve
Aug 29, 2023
Nicely done
The salesman wasn't pushy at all. Just laid everything out for us and answered all of our questions. Easy. The installer was here on time, did the install and cleaned up afterwards.
Response from Universal Windows DirectAug 30, 2023
Hi, Steve. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
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